Hotel rivera del mar
Some visitors found the rooms very comfortable, clean, and elegant, with excellent service and a great location. However, several guests reported significant issues including malfunctioning air conditioning and lights, intermittent water, and even theft by staff, with management failing to take responsibility. Other common complaints mention cockroaches, poor Wi-Fi, and a lack of promised services for specific insurance users.
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via Stay22この場所について Hotel rivera del mar
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Very nice, elegant, comfortable and affordable room
Excellent cleanliness and service
It was awful, a terrible experience. The lights weren't working, some of the air conditioners weren't cooling, the water service was intermittent, and people were entering the room. The worst part is that while they were inside, the cleaning staff stole $40 from me (I want to believe). Management didn't take responsibility, they didn't offer a solution, and the money was completely lost. It was terrible; I will never return or recommend it. To top it all off, the food was bad and the portions were small.
Disappointing... Room infested with cockroaches, disgusting..., they turn off the air conditioning, the Wi-Fi doesn't work, the service is quite poor, you complain and they pretend not to notice, the breakfast is mediocre... in short, a pretty ordinary/shabby hotel...
My stay was truly delightful. The hotel has a very welcoming atmosphere, the staff is attentive and always willing to help. The rooms are comfortable, clean, and perfect for relaxing. Without a doubt, a place I would return to and recommend without hesitation.
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最終更新日: 1 11月 2026