Wynn Las Vegas
Visitors frequently praise the Wynn Las Vegas for its beautiful decor, luxurious feel, and impeccable service from well-trained staff. However, some guests report disappointing experiences with check-in, including rooms not being ready and feeling upsold, and find the food to be overpriced.
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Best hotel and casino
Beautiful hotel, encore theater has amazing seats, no bad seating.
I had a conference
We just did a walk thru. Very nice
We were having an excellent experience at this hotel when we decided to go to the bar in the casino center and were rudely greeted by a waitress who asked for my wife's (30 years old) ID. We handed her her driver's license, which, upon being given to the manager, he informed us that the scanner couldn't read it. It was an original, new, and valid driver's license in this country, but we were told to leave. This showed a complete lack of preparation and courtesy on his part, as he arrogantly claimed to be the manager and that he could do this, even after I stated that I would complain to the hotel's general manager. After doing so, the receptionist informed us that the manager would review the case and gave us a form to write our observations about the situation, meaning he didn't even consider the information provided at check-in when we presented our passports. Furthermore, my wife doesn't drink any alcoholic beverages, but this wasn't even taken into account. It's regrettable to have a hotel of this caliber and employ unprepared staff to serve guests.
Very good hotel
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編集を提案する — Wynn Las Vegas
最終更新日: 3 11月 2026