FOUND Hotel, San Francisco

A very pleasant stay in San Francisco at this well-located hotel, close to shops, restaurants, and public transport. The rooms are clean and the staff are incredibly friendly. Special mention to Patty and Asal, who are absolutely lovely!

The hotel is very well located, with beautiful facilities. The staff was very friendly.

Asal and Patty were amazing. Super helpful. They made my stay in San Francisco during my conference enjoyable. Highly recommend.

Been going here for long time very good people

So cozy

I think this hotel is okay, the design is cute, it is very effective with the prize and size. However I noticed that the carpet is not good, why would this hotel put a carpet beneath a sink? I noticed a stain, maybe a mold. Overall you can see it’s clean, but it is such a badly designed room with full carpet. Also the noises are loud.. but not really complaining about this with this price.

STAY AWAY FROM THIS HOTEL! I wish there were a zero-star or even negative rating option. This is by far the worst hotel room I have ever stayed in. The moment you walk into the room, you are hit with a strong toilet/sewage smell. The entire room was filthy—the floor, the bed, the table, even the TV stand were covered in dust and dirt. It felt like the room hadn’t been properly cleaned in a very long time. I only planned to stay one night, but even that was miserable. The bed was awful, and to make matters worse, there were multiple blood stains on the sheets and pillows. I called the front desk asking for clean bedding, but no one ever responded or helped. The walls are also paper-thin. At 3 AM, I was woken up by a loud argument in the next room that continued for nearly two hours. There is essentially no soundproofing at all, so getting any rest was impossible. I left as early as I could the next morning, honestly regretting that I ever booked this place. I would never recommend this hotel to anyone. Do yourself a favor and stay far away from it. With the same price in San Francisco, you can easily find much cleaner, quieter, and better places to stay!!!!! DO NOT RECOMMEND AT ALL!

Hostel room with no window and locked to 70 degrees. Poor smell and it seemed some of the other guests were long-term. One of them asking for money to extend his stay. Probably the stuffiest stale air I've slept in. Poor location in the tenderloin. If you are looking for hostels look elsewhere.... Staff was very friendly

BEDBUGS BEWARE - i f anyone else has had bedbug issues you should post it about it. my first night in - all was well, when at 5AM i woke up to *ahem* a bedbug. it bit me along the neck and i immediately inspected the bed and found one. in new york there’s a protocol to keep it alive for the DOE to inspect the school - so i put it in a tea bag and took it down to the front desk all within 5 minutes. Angelo, the front desk concierge, placed me in a new room immediately and later offered me a free laundry pass. I WAS exceptionally chill about it all until FOUND followed up with the results from the inspection. They claim it was not a bedbug, also claimed the room was safe. therefore no measures of extermination were found necessary. unfortunately I don’t appreciate being gaslit into a lie when what i experienced was very much a bed bug. For your consideration: the videos. FOUND your response puts into questions your integrity, the integrity of your inspector, and your attention to safety protocols to protect the general public. your reimbursement of 50% OR $45 dollars means nothing without integrity.

I was very disappointed with my recent stay here. To start, the rooms felt incredibly tired and worn out. The bed was generally uncomfortable, making it hard to get a decent night's rest. There was also no fridge in the room; instead, it was replaced by a communal fridge on the second floor, which is highly inconvenient. However, the biggest issue is their outrageous privacy policy. I found out that if you keep a "Do Not Disturb" sign on your door for three days, the hotel will forcibly enter your room to clean. As someone who does not like strangers going through my room while my personal items are left unattended, this was a major dealbreaker. This policy might be more understandable if there were a safe in the room to secure valuables, but there isn't one. While I was out at work, I received a call informing me they were entering my room without my consent, and there was absolutely nothing I could do to stop it. I won't be staying here again. If you value your privacy and security, I suggest you look elsewhere.

I work in a Hotel also located in downtown San Francisco so Found Hotel is somewhat competition but I have to say I’m impressed with it! Lobby is not so big because it’s a boutique hotel but everything is well placed. Staff is friendly, rooms are kinda dark but sexy. Sitting room on Level 2 is very homey and the biggest plus?? They have a washer & dryer in the hotel accessible to guests! I like this hotel and so close to Union Square, too! Worth checking out guys! 😊👍🏼

This was our first, and last time staying here. We booked a King room and were put in a room the size of a coat closet with a full bed. We looked at photos on the website and this room was not shared on the website for a reason and it was definitely not what we booked. They moved us to a "bigger" room but the bed was still not a King and very uncomfortable. We both slept horribly. The staff is very nice and the hotel is pretty, but that doesn't fix our experience with the room.

Lovely hotel and very helpful staff! Love the coffee too!