TownePlace Suites by Marriott Westport

Excellent stay here, will definitely return. The rooms were large, clean, and comfortable. Staff was friendly, and we really loved the fruit infused water provided at the front desk. It’s little touches like that that make a difference.

Charged for a room i never stayed in. Very dissatisfied.

Nice customer service. Helpful during our Lizzie Borden visit!

Bed sheets were dirty upon checking in. Lady at the front desk told me I have to come down get the new clean set and change it myself. Dirty place, stay away. Management pretends they care by sending you number of surveys asking for feedback just to be ignored. Poor managament, poor customer service and dirty. Nasty!

Lovely, clean and fresh new hotel! Good price. We had a great stay. Staff was so kind and welcoming. We arrived a little early and a room was ready for us. The location is right next to White's, so very convenient for any events in town. Comfy king bed. And we had a nice view of the river from our room. I also really liked the upgraded, well-lit closet with storage plus hanging space and no dresser in the room. (see pic) Made it possible for a small couch to be in the space that was much more comfortable than the typical hotel room chair. Highly recommend!

I wanted to leave some feedback because this is hands down my favorite Marriott property. Every time I stay here the experience is excellent, but one person who truly stands out is Mandi at the front desk. She always goes above and beyond to make guests feel welcome from the moment you walk in. Her friendliness, professionalism, and willingness to help with anything really set the tone for the entire stay. It’s employees like Mandi that keep me coming back. Great job and thank you for the consistently great hospitality.

Excellent customer service. Fast service and cleanliness rooms.

The hotel is clean and comfortable. The hotel staff is beyond exceptional in accommodation and kindness. Definitely my go to for hotel hospitality when in need. Thank you to everyone!

I had a wonderful stay overall and truly enjoyed my time at the hotel. The room was clean and comfortable, and every staff member I interacted with was friendly. Everything about my stay was excellent, and I would absolutely stay here again. The staff truly made the experience a positive one.