Oasis Colombo
Visitors praise the friendly and helpful staff, excellent service, and affordable rates. However, some guests report significant issues with cleanliness, including ants and insects, and unpleasant smells from mattresses, with one guest leaving early due to these problems.
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Zweryfikowane przez GoogleNa podstawie 10 opinii z Google.
Super Service, Friendly Staff, & Reasonable Price
Unfortunately, everything in the pictures is not real and I recommend it to anyone. The place is unclean, infested with ants and insects, and the mattresses smelled awful. I couldn't stay there for more than three hours. There was no concern or concern whatsoever, to the point that I left after waiting for over an hour to give the key to someone. I couldn't find anyone to take it from me, so I left it on the reception desk. I photographed everything so that no one else falls into this trap, because they refused to return the rest of the money, even though I had booked three days and waited for two hours for them to take the key and clean the reservation. I contacted the travel agency through which the reservation was made, and even now, as I write about my experience at this hotel, they haven't returned the rest of the money. Unfortunately, everything in the photos is not real, and I don't recommend this place to anyone. The place is unclean, infested with ants and insects, and the mattresses smelled awful. I couldn't stay there for more than three hours, and there was no concern or receptionist to the point that I left after waiting for more than an hour to give the room key to someone. But I couldn't find anyone to take it from me, so I left it on the reception desk. I took pictures of everything so that no one else would fall into this trap, because they refused to return the rest of the money even though I had booked three days. I waited two hours and an hour for them to take the key from me so I could cancel the reservation. I contacted the travel agency through which I made the booking, and up to this moment, as I write about my experience at this hotel, they haven't returned the rest of the money to me, even though I was with them every step of the way. As they told me, the place looked good, but the truth is different. There were strange insects and a spider on the bed and on the curtains. There was no cleanliness.
Nice place to stay in Colombo
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