Sur Klub

Favorite place to go dancing

Excellent food always and dancing at night is really great

As someone who scouts venues for potential business and investment opportunities, I initially saw a lot of potential here. The space is large and the service seemed good at first. Unfortunately, the experience at the end raised serious concerns about communication and management. Before staying for a drink, I specifically approached the woman at the front and asked if it was okay for me to remain and have one before leaving. She confirmed that it was fine. Shortly afterward, I was approached and told that I would need to pay a $15 cover charge. Being confronted about this after receiving approval was not only embarrassing, but also extremely unprofessional. In hospitality, consistency, communication, and how guests are treated in moments like this speak volumes about leadership and operational standards. Situations like this make it difficult to take a venue seriously as a potential opportunity. I hope management takes the time to review how these interactions are handled so that future guests don’t have a similar experience.

Great service, they sell many rums from the Caribbean including Brugal. These can be hard to find in Seattle

Awful stuff attitude. They have no coat check and when I tried to step out to put my coat to the car, they didn’t allow me that because of “no reentry” rule.

I forgot my jacket, and Fernando took my phone number and followed up by calling me when it was found. Excellent service—thank you!