Отель DeVere
Many visitors praise the De Vere Hotel's great location and friendly staff, with some finding it well-priced and clean. However, common complaints include the hotel being run-down and in need of refurbishment, with some guests experiencing poor room facilities and unprofessional management.
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Проверено GoogleПо 671 отзывам Google.
Felt like visiting Kings Cross in the 70s - a real time capsule. Friendly staff, great location, good shower pressure but uncomfortable mattress.
Unprofitional rude young Manager ..i was asking clean my room and rubish out after 4 days then he said cleaning only every 7 days 1 time + before that send Drone to monitor Rooms .i call Resheption they said its a survey.i have video with me .... then he angry and he want kick me out with his super pover ... great coustermer service with attitude0
Clean well priced accomidation in a great location
Unbelievable bad and run down place. Can not really call it a hotel as it’s more a toss house or run down guesthouse! Not sure how people rated it above 1 as it’s subpar. Absolutely everything is total run down and worn out. I would strongly suggest to not stay there!
The hotel deleted our reservation (turned out the next day) and wouldn't let us have our room even tough we had vouchers from our Travel agent and we did pay for the room in advance. We had to pay AGAIN (got the money back the next day when they figured out they themselves deletedour reservation) because otherwise we would have been without a bed with our 1.5 year old daughter!!!! When I raised a complaint the receptionist became very rude and even loud and was obviously not trained to react properly towards complaints. The hallways were dirty. A vacuum cleaner was standing in front of one of the rooms untouched for 2 days. The room was dirty as well. The floors and the bathroom mirror were definitely NOT cleaned. The location is good but there are much better hotels closeby. It was one of the worst hotels I've seen on all of my travels and I would NOT recommend staying.
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