Greenstar Hotels Oy

We've been here for 3 weeks, it's wonderful, like home!

Room in the city center with good breakfast.

The bike service includes two adult bikes and one child's bike for all guests. Maybe too few?

My parents and me decided to stay in GreenStar hotel during four days they are visiting me in Joensuu so for us was amazing because is in the city center so we could go faster to any place and also when we did barbeque one morning they have a washing machine service and the dryer room free for customer which is a plus. Also we loved the tea and coffee free open 24 hours free for customers. But the only inconvenience was that if you lost the key during non office hours and you also left your phone you have to wait in the night that someone open the door for you or call the number of the elevator for that I recommend that in a future they will add a telephone to call the rooms or have another option in the case you lost the key.

Good place.

Very friendly and smiling staff. Clean room. Ideally located.

We come from Spain and recently spent 5 days in Joensuu for work. We had an issue with the check in in the kiosk but the hotel staff was really kind and understood the problem so they solved the problem very soon and we really appreciated that. The location is really great. The room was cosy and the bathroom just enough (not very big, but comfy). The shower very nice too. Hot water came really soon! The best of all was the staff, really nice and professional. Thank you very much for making our stay so nice.

I would have given 8 stars / 8 if there had been more stars

Good experience

The 3 stars for the service are not related to the reception staff who were absolutely great, but to the floor cleaning. The room was really clean when we arrived, but the cleaning was not done despite leaving a sign and there were week-old food in the fridge on the floor (the departure date must be marked on the packaging). The breakfast is not worth 12€, but it did provide a meal for you. Really nice hotel otherwise, you can get coffee and tea in the lobby for free, you can borrow umbrellas, central location and super friendly reception staff. The beds were good, water pressure was ok on the third floor, the shower was spacious. I can come again.