Hilltop Inn & Suites Yonkers
Visitors find the Hilltop Inn & Suites Yonkers to be an inexpensive option with convenient access to highways and food. However, many guests report issues with outdated and unclean rooms, including problems with air conditioning and unpleasant odors. Some also mention poor customer service and concerns about the surrounding area.
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It was ok. It's basically a glorified motel. Rooms were outdated as were the linens. Accessible to major highways and food. Not somewhere I'd stay again tho.
worst hotel I've ever stayed in the first day I wanted a refund due to how bad the area was and how dirty the furniture was in the room. I was denied a refund and a room change and had to endure sleepless nights due to constant knocking on walls from other people
Look, I get this place is cheap, but I would at least expect the AC to work. I walked into an 80° F room, which isn't terrible; there's a heat wave, and outside temps are high. However, when I set the AC to 70° and come back hours later, I expect the room to be 70°. It was not. Last I checked, it was st 75° and despite the fan setting at its highest level, the unit is barely blowing. Not to mention, the stairwell smells like weed, and there was a dirty rag in my shower. The furniture is also old and looks like it sat in the sun for a month. Everything else is mid. The staff aren't unfriendly and I guess there is food close by. The Chinese place down the road is fire though, and they held onto my phone when I lost it there lol. Unless they amaze me with breakfast in the morning, this will remain a 1 star review. I'm not gonna lie. This was probably one of the trashiest places I've stayed in, especially for over $120 a night.
Upon booking the hotel everything seem fine untill I go to check in the dude behind the register need some customer service training he acted like I was bothering him , beside the shitty attitude the room wasn’t the cleanest spider web all over , I only stayed cause it was late night honestly never again .and another thing the claim the have pool , gym etc non of them functioning . 4 bucks for a cup of noodle , water etc don’t waste your time unless u have too it don’t wi
I knew when I booked this stay that it was only 2 1/2 stars. With that being said there were 2 staff members who were friendly and polite. My first room reaked of cigarette smoke however, when I went to the front desk to mention it, I was given another room right away. The second room had NO cigarette stench. Don't get me wrong the place is a dump, but at least it's staffed with nice folks! (I've stayed in 5 star hotels where the staff's attitudes were basura). I stayed for 4 nights, 5 days. I paid a little over $500.00. the bathroom was decent, the linens looked "clean" although I still used my own bedding. The place was definitely run down and tired, the pool was out of commission. And I was told that it will be out of order for a year or more. My suggestion to that is to NOT advertise a pool. The Continental breakfast was stale bread, donuts and ceral. The same food was put out at least 3 days in a row, rotten apples and sour juice. The furniture was old, missing doors, draws and nobs. The walls were in dire need of a paint job, The carpet was stained and the entire facility smelled of marijuana; Although the staff cleaned the rooms and vacuumed the hallways, it wasn't enough to rejuvenate the place. Last but not least It looks like this facility is an "extended stay" facility. This there were so many undesirables hanging around.
June 13the I stayed the night with my Boyfriend Darnell and even tho we booked for 2nights Due to unfortunate changes to our itinerary we couldn't stay the 2nd night June 14th Sunday. I am disappointed that the payment went through for both nights & I have not yet been given my refund for the 2nd night knowing we didn't occupy Room 330 for 2nights.
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Düzenleme Öner — Hilltop Inn & Suites Yonkers
Last updated on 25 Ağustos 2026