Four Seasons Resort Mauritius at Anahita
許多旅客讚賞度假村的迷人別墅、優美的地理位置與卓越的服務,部分旅客更稱其為完美的奢華度假勝地,也是他們造訪過最棒的度假村。然而,也有不少住客對餐飲服務表達不滿,尤其是針對特定飲食需求的部分;此外,有些旅客則反映在承諾的現金回饋以及整體管理政策上遇到問題。
Four Seasons Resort Mauritius at Anahita 附近的飯店
via Stay22關於此地 Four Seasons Resort Mauritius at Anahita
特色
在地人秘訣
社群評論
撰寫評論Google 評論
經 Google 驗證根據 1,234 則 Google 評論。
I see the reviews above by other customers and I am seriously concerned whether we are talking about the same hotel. We stayed at this hotel for 4 nights for a wedding and we are vegans with diet geared towards veganism. We were not happy about food service received.
We stayed at this hotel this spring. We had unpleasant experiences with their service and location. + We couldn't find anything other than the room stock. When we checked out, they promised cashback for their shortcomings, but they didn't credit us. Four months have passed. I don't recommend their management, policies, or attitude. We chose this hotel because we stayed at the Four Seasons in Cairo, and it was completely inadequate.
The villa and location are absolutely stunning. My husband and I have stayed at several Four Seasons resorts around the world, including the one in Chiang Mai, Thailand, a few months ago, where the service was simply impeccable. Unfortunately, the Four Seasons Mauritius is, by far, the worst experience we've had with this chain. The service is extremely slow, disorganized, and falls far short of Four Seasons standards. For a hotel where you pay several hundred, even thousands of euros per night, this is unacceptable. Communication via WhatsApp is a disaster. We tried to book a restaurant starting at 2:30 p.m., but replies arrived every 30 to 40 minutes. Because of this slowness, we missed out on booking the restaurant we wanted and had to settle for one of the hotel's restaurants. Even that reservation was complicated. Room service is equally disappointing. We ordered a club sandwich at 11:35 p.m. At 1:20 a.m., we still hadn't received anything, with no information or apology. Waiting over an hour and a half for a simple sandwich in an establishment of this caliber is simply unacceptable. Unfortunately, this lack of responsiveness was repeated throughout our stay. We constantly felt like we had to nag the staff to get even the smallest service. At no point did we feel like guests of a luxury hotel. Finally, although it's difficult to say for sure, we had the impression that the level of attention given to guests varied depending on their background. We observed that white or Arab guests seemed to receive much faster and more attentive service than we did. I sincerely hope this was just an impression, but that's how we experienced it, and it made our stay even more unpleasant. What a shame, because the property is splendid. The first day was perfect, and we thought we were in for an exceptional experience. Unfortunately, the rest of our stay was a series of disappointments. A hotel of this caliber should never offer such a poor level of service. We will not be returning to this establishment and certainly would not recommend it.
A perfect experience that I highly recommend including in your itinerary. Their attention to detail throughout the resort and their exceptional service will make you want to spend all your time there without ever needing to leave. The restaurants are among the best in Mauritius. We tried the Italian, Indian, and seafood restaurants, and all were top-notch. The breakfast is delicious and varied. The beaches are beautiful with breathtaking views, but be careful when swimming and diving due to the presence of coral reefs that can cause skin irritation. The lobby has a perfect view, and they serve excellent V60 specialty coffee, which is a rare find on the island. The resort's main drawback is its distance from the main attractions in the central, western, and northern parts of the island, so I recommend choosing it as the last stop on your trip.
A wonderful resort and an exceptional experience. The reception, rooms, service, and breakfast were all 10/10. I loved that the rooms were cleaned twice a day and that there was a laundry service (since the rooms have a pool). We tried the waterfall trip, and it was fantastic and well worth it. They have a private beach on Ille aux Cerfs, which I find better than the resort's beaches. My only comment is that the à la carte dinner restaurants are good, but not the best. I wish they would improve them. + It would be great if there was a supermarket since it's far from the city.
撰寫評論
20 reviews so far — add yours
建議編輯 — Four Seasons Resort Mauritius at Anahita
最後更新日期:2 11月 2026