Mandala Spa & Resort Villas
旅客們常讚揚 Mandala Spa & Resort Villas 寧靜且融入自然的氛圍,以及貼心周到的卓越服務人員,讓住宿體驗盡善盡美。然而,有一位住客反映,其預訂的 SPA 套裝行程無法使用,且未依約定履行,造成重大困擾。
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From start to finish, the staff here have been excellent. Always a warm smile and easy going greeting. They were very kind and responsive to anything we asked (even including break down my 1K into smaller bills). They even called us an etrike on the last day leaving. The breakfast included in our booking every day was the best hotel food I’ve had. Not only did they accommodate requests but they were personable. I hope the staff doesn’t remember us walking in and ordering 4 drinks no food. Check in went smooth through Agoda and checkout just as smoothly. The room itself was unparalleled beauty. Giant bed, great tub, and very very very relaxing outdoor shower. This is the remote location in Boracay and I struggled to find one with this much personality and care.
This was my first with Mandala. I worked here in the island and ive tried many spas already. Their reception was very quite and staff are professional. You will be welcome with lemongrass tea and fresh cold towel. They presented a paper like a consultation which is typical for any spa. They also have souveinir shop beside their reception. After settle in, a locker key was handed over there is a sarong that you need to wear. There was a cabana separated for male and female where you will wait for your therapist and will guide you to your own space cabana. Upon arrival at cabana, there is a veranda where they will wash your feet and they will presented 4 different massage oil with tea. For me i chose peppermint since it smell relaxing for me and after that the massage will start. They will ask to surrender your phone maybe to focus during the treatment. The overall massage was great and the therapist was very professional and experienced. The only minor issue was inside the cabana was a bit hot for me.maybe pilipino prefers airconditioned, but this was minor and i was very vocal with it. I told the receptionist. Hoping to comback soon
We had a half-day spa experience, and it was truly exceptional: the location is incredible, a peaceful garden not far from the beach. The staff is incredibly attentive and very professional. The treatments are superb, and we also received drinks and fruit platters. I highly recommend it.
The place really tried to be zen no doubt the space, the nature, the presentations are all there. I booked a lymphatic drainage massage and Ive done this type of massage in many other countries but the one they did was not close and not even relaxing. My husband had the signature and said it was nothing special and average that he had better massage in another spa that was much less the price. When you pay high ticket value the customers expects above average. Another point they might consider is the lights were turned on whilst having a massage, i had to request for them to dim the lights. But as soon as the massage was finished they turned on the lights that felt like mid sun rays on your face after you wake up which was unpleasant after a massage. Lastly they gave you the tea which was so hot and expect you to drink it all in 5 minutes whilst they stare and wait at us to finish 🫣 the place can have great potential but it needs to do some enhancements to consider
We called in ahead of time for todays slot. When we came, it took too long for us to get the service. Staff saying that they are fixing the villas, and then cleaning the villas. And then after 15mins we asked again what's the hold up, they said we are waiting for the therapist and will take another 15-20mins... So, calling ahead of time is useless.
It was a wonderful SPA experience. For people like me who work in the city, it's a nice way of escape. The staffs are friendly and technically equipped well.
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最後更新日期:1 11月 2026