Ô Secret
Many visitors praise the staff for being nice, polite, and friendly, and find the rooms to be comfortable and spacious for a romantic getaway. However, some guests have reported issues with malfunctioning amenities like TVs and found rooms to be small and stuffy with poor ventilation. There are also serious accusations of guests being coerced into paying extra fees and being treated poorly by management.
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An undisclosed security deposit was required at the time of booking, and the reservation was refused. While they had promised over the phone not to charge a deposit, they ultimately went back on their word, stating they had never promised this. Furthermore, the manager on the phone was haughty, disdainful, and even threatening. Linked to the Mademoiselle hotel, which should be avoided.
Beware!!! Thieves!!! They want to force you to pay extra for things without warning and by coercion! They tried to stop me from leaving to force me to pay!
For me, it was the first time I went with my fiancée. The staff were great, the à la carte options were very affordable, and for the price, it was truly heavenly.
Overall, a pleasant stay. The place is lovely and the atmosphere is quite relaxing, perfect for a romantic getaway. However, the room was rather small and lacked ventilation, which made the space feel a bit stuffy after a while. It's a shame because with a little more space and better ventilation, the experience would be even better. Despite this, the experience remains positive overall and could be suitable for a short stay or a relaxing evening.
Nice, patient and polite staff. Fast service and comfortable perfect suites
Fantastic experience at this hotel! We stayed in the Phuket room; the bed was very comfortable and large. The suite was very spacious. Everything was spotless. The staff was very friendly. We will definitely be back.
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最後更新日期：1 11月 2026