Friends Forever Hostel
Many visitors praise the hostel's great location in the city center and find the staff friendly and welcoming. However, several guests report significant issues with cleanliness, including mold and dirty conditions, as well as problems with booking confirmations and rude staff interactions.
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The hotel greeted us with a corridor that looked like an abandoned place and smelled very strongly of cigarettes and burning. There was mold on the mattress and on the windowsill. When we arrived after someone had already checked out, they hadn't cleaned it and left his bed, things, and crumbs. There were also holes in the mattresses and very dirty blankets. In the bathroom, there were other people's things like gels and soap, but there was also black mold in the shower. It felt like this hotel had never been cleaned. The view from the window was of some kind of garbage dump. There was no heating and the hotel was very cold. It felt like this wasn't a hostel, but some kind of homeless shelter. The furniture was broken, the hooks were broken, and the bed was wobbly. There wasn't even a closet for things. The bed linen that came from the hostel was dirty and, on top of that, it cost 100 UAH. It was too big. I would never stay here again.
I booked a room in the morning, I was informed that check-in would be later, and my room number was not there, it was left on the street in Kiev, I don't recommend getting your hopes up if you booked a room here
We booked a hotel a week before the event through booking and received a booking confirmation. When we arrived, they didn't answer our calls for a long time. When they finally answered, they spoke to us very rudely, raised their voices and said that they had no booking and they hadn't confirmed anything. This is despite the fact that we have all the proofs in the mail confirming the booking. We didn't pay the money in advance, but the situation itself was extremely unpleasant and stressful. Moreover, a similar situation happened to our friends on the same day. The staff behaves rudely, the work is completely disorganized, unprofessional and irresponsible. We left a very unpleasant impression - it was simply terrible.
Absolute unpunctuality and unprofessionalism, they put other people in the booked room and just kicked them out
The admin is a young girl - she pretends to be polite, but lies and takes advantage. At first she told us that our reservation was not there and the room was taken, she expected an additional payment. Then it turned out that the room was free. She took an additional 200 UAH for a bed, although it was indicated that the bed was included in the price and there was a pile of bedding in the corridor for free access. The rooms are terrible, dirty, there are people's things lying around, everything in the bathrooms is in terrible condition. I do not recommend it to anyone!
I was here 5 years ago. Great location, very nice owners. I'd love to come back.
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最後更新日期:1 11月 2026