Ochre Brasserie

We’ve organised a couple of events at Ochre and each time it was simply the best. The food is lovely, but it’s the service that’s 2nd to none - special shout out to Maciek

Beautiful place hidden in the national gallery. We had the best birthday party in a beautiful private room. Thank you to the team for the beautiful experience. Simply majestic!

Amazing experience, went there with my partner for afternoon tea and also tried their fish&chips. Everything was top notch from arrival until we left! Keep it up guys

What a complete mess! Waited 30 minutes for someone to take my order yesterday. The lady in a red suit who sat me down realised I hadn't been served yet and kindly took my order, the restaurant was busy and full and only 2 people I am not even making this up, only 2 servers on the floor ! I wanted to order more food but gave up and asked for the check

Poorly staffed and it shows. Food wasn’t bad, just felt like overpriced pub food to me. Won’t recommend

We had excellent service from Armin. I asked for an affogato which wasn’t on the menu, but he brought me one. Perfect! Thank you

I went to Ochre with my wife. Food was alright, no complaints there, but the service was honestly upsetting to watch. There was one waiter doing everything, running between tables, clearly trying his best but completely unable to keep up. You could see he was stressed and stretched thin the whole time. It felt less like a restaurant and more like watching someone being set up for failure. He was polite and doing his utmost, but it just wasn’t humanly manageable for one person. We still had to pay a cover charge and service charge, but knowing that likely doesn’t go to him directly made it worse. In the end we felt we had to give him an extra tip just to make his day a bit more bearable. Won’t be going back.

I am writing to share feedback regarding my recent dining experience at Ochre that left a lasting impression on us. As someone who had been part of the hospitality industry for over 42 years, I understand the importance of how a team handles customer requests, especially in a busy environment. Upon our arrival, we were informed that the restaurant was fully booked. However, having traveled a considerable distance with anticipation of dining at this establishment, I requested to speak with the manager. I was fortunate to be greeted by the delightful Charles Hodge, the General Manager. His response to my request was nothing short of exemplary. Instead of offering excuses, Charles took immediate action, showing us to a table without hesitation and assuring us that he would take great care of us. His professional and relaxed demeanor was truly refreshing. he showed a human touch, with a warm and caring personality. Charles's handling of the situation was impressive, especially considering the contrast with the often snobby attitudes that can be found in busy restaurants. The quality of both the food and service was exceptional, making for a wonderful dining experience. Moreover, I would like to commend the entire team for their excellent food presentation and remarkable flavors, which were indeed the cherry on top of a fantastic meal. It is evident that Charles Hodge is not only a credit to Ochre but also a true ambassador for the hospitality industry. Thank you for fostering such a positive environment and for showcasing the standards we all aspire to in hospitality. I look forward to my next visit and will certainly recommend Ochre to others. Thomas Noblett

rude staff. It was quite cold inside and I asked if it was possible to sit somewhere close to the wall, not in the middle. Apparently everything has been reserved or maybe they just didn’t want to serve us.

Jarch and Magic were exception for our event.

Pleasant room and seating. Odd entry greeting. Too low a lamp over table, banged head three times. Good menu for “normal” dietary needs, scant for lactose intolerance; also poor knowledge of item contents, eg “does the risotto have cream”, “no but has milk” … milk in risotto, extraordinary! Good waiter with nice approach. A tad pricey and not good value so will pass in future.

We had a delightful experience with afternoon tea at the Ochre Brasserie in the National Gallery. It was a lovely environment, the service was outstanding, and the food was wonderful. I have been to other teas in London that were far more expensive and did not hold a candle to the tea at the Ochre. I would highly recommend this afternoon tea.