Mount Pleasant Hotel
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via Stay22關於此地 Mount Pleasant Hotel
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Super basic but ideal for a quick cheap, reasonably priced. Nice service
We stayed at the hotel for three days and were very happy. It's a bit dated, but well-maintained. It's reasonably priced, in a good location, and the service was excellent. They were very attentive and made sure everything was to our liking. Highly recommended.
We booked a one-night stay at your hotel through Booking.com for the night of October 11–12, 2025. We checked in, but later that evening, we discovered a large number of bedbugs in our bed. They had even spread to our clothes. We immediately called the hotel and asked to be moved to another room, but we were told there were no available rooms. The staff apologized and said they were very sorry and would refund the payment. Without staying the night, we immediately checked out of the hotel. We then contacted Booking.com to request the refund, but even though the hotel had promised in writing to refund our payment, Booking.com informed us that the property had refused the refund. The hotel is not only very old and dirty, but the room was full of bedbugs. We trusted the hotel’s word and left immediately without insisting on a refund at that moment, but it seems they did not keep their promise, which shows they are not honest either. Honestly, this place doesn’t even deserve one star, let alone three. Now, they don’t answer our calls or reply to our messages, and we are unable to reach them in any way. I will file complaints with all the relevant legal authorities until I receive my refund. I Will add all the photos And Videos of the bedbugs.
Room was dated, but clean. Staff were polite and friendly. Convenient location, a short bus ride from city centre.
Update on my review ..sadly I have just found bed bugs on my bedding at home ,stayed here end sept and it's the only place I've been ...seeing recent reviews I now can guess where they are from 🤬🤬 not happy at all ..never in my life have I had bedbugs Location was great for the hospital, literally a five minute walk which was very helpful..rooms were adequate,baths need an urgent upgrade ..cold room on arrival but was sorted with a quick text to the kindof helpful staff..it is quite hands off so to speak ..no brekkie was a letdown but I didn't read properly so my fault there and 2 pubs either side next door (which were surprisingly quiet for such a busy high street) ..and my dad had a view of the famous shark ! Restaurant underneath was expensive but ok and staff again nice when they are there! Oh and the Starbucks up the road is crap !!
ever ever stay at this hotel! There are bedbugs everywhere. Our whole bodies itched. We had to leave our room in the middle of the night, and there was no one at the hotel to contact. We called a phone number, and they told us they would refund our money, but they never did. This is a dishonest and fraudulent business — do not stay here under any circumstances.
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建議編輯 — Mount Pleasant Hotel
最後更新日期:1 11月 2026