Hotel Atlântico Copacabana

They don't have a good dinner menu; what I ordered wasn't available, and I ended up eating a cold toasted sandwich with ham and cheese and some fries. The wait was terrible, too. I don't recommend it. The only positive thing I can say is that the reception staff were attentive.

I absolutely do not recommend this hotel. My experience was terrible in several ways. The room cleaning left much to be desired. Every time they cleaned, the bathroom was still dirty and sandy; the beds were poorly made and also sandy. The floor was always dirty, the curtains were filthy, and it was clear they only cleaned superficially, without any real concern for hygiene. In addition, the rooms were damp. The air conditioning was incredibly noisy, and the refrigerator couldn't be left on because the noise was unbearable. The beds were very uncomfortable, and the overall condition of the rooms was awful. Another major problem was the elevators. At breakfast time, they became a complete mess, with waits of up to 20 minutes to get on or off. Of the two elevators, sometimes only one was working, making the wait even worse. As for breakfast, it was extremely basic, and they didn't even provide a toaster. The reception staff's service also leaves much to be desired: they are unfriendly and their guest service is terrible. Furthermore, there is an unpleasant smell in the hallways. And as if all of the above weren't enough, checkout was another unpleasant experience. I had already read reviews from other guests who mentioned that, upon leaving, they were charged for items they supposedly consumed. Unfortunately, the same thing happened to me. They tried to charge me for bottles of water that we never drank and that were in the room's refrigerator. In fact, they had put those bottles in just the day before our departure. Despite not having consumed them, they tried to charge us for them and, to top it off, they got annoyed when we pointed this out. The attitude of one of the men who attended to us was particularly unpleasant: unfriendly, foul-mouthed, and rude. I believe that, regardless of any issues, the staff should treat guests with respect and courtesy, something that was sorely lacking in this case. In short, it was a disappointing experience from beginning to end. The cleanliness, the condition of the rooms, the elevators, the breakfast, and the staff service were all far below expectations. And the fact that they tried to charge you for things you didn't use when you checked out made the experience even worse. I would never stay here again and I absolutely do not recommend it.

It's centrally located, the beach is just a few blocks away, and there are lunch counters, pharmacies, and supermarkets nearby. They allow room service, and the facilities are old and somewhat neglected, but not terrible. The worst part is the beds; the mattresses were really uncomfortable and old. The staff seemed friendly, but they didn't treat you exceptionally well. I wouldn't recommend the hotel because the room design allows noise from the next room to seep into yours through the window, and if you're unlucky enough to have a rude and loud guest next door (like we did), you won't be able to rest. Add to that the street noise, and the experience is even worse. The breakfast food is adequate if you want to save money and not spend money elsewhere. The air conditioning is very noisy. What ruined the experience was the noisy woman next door who was playing music as if she were having a party at home, and there wasn't a security guard or watchman patrolling and enforcing the rules.

Nice hotel, great location in Copacabana and affordable price! Very generous breakfast! 👏

Terrible hotel, disgusting. The rooms are never cleaned, and they charge you for absolutely everything, even water, which should be free in hotels. The bathroom is filthy and always smells of urine, and there's always sand on the bed; they don't make it or clean it properly. Another thing to note is that when we were leaving, I usually check, and under the bed there was a used pink thong with socks that smelled like foot feces. It's clear they don't clean anything at all, and don't even go in the pool; it looks like they haven't changed the water in years. The first room they gave us was terrible. It was on the top floor and had mold and mildew, and the whole hotel smelled awful. When we asked to change rooms, we received very poor service. After that, we changed rooms three times until they finally gave us one that was somewhat similar to the one in the photos, but it was terrible. In terms of cleanliness and hygiene, I recommend you don't stay here. Also, the Wi-Fi never worked. It's one of the cheapest options they offer, but I recommend you don't stay here. It has been the worst hotel I've ever stayed in. They don't clean, the service is terrible, they charge for everything, and it's nothing like the photos.

The reception charges 30 reais for luggage storage since they don't allow check-in before 2 PM. Because we flew from far away, they don't make exceptions. The facilities are old and the cleanliness leaves much to be desired. The service is terrible; they charge for absolutely everything. The receptionist's service is awful; we had to request a room change twice. All the rooms have mold and are unclean; they smell like creosote. The air conditioning is very noisy and doesn't work. The Wi-Fi only worked one day; it didn't work the rest of the time. DO NOT stay at this hotel!!! The experience is absolutely terrible. The facilities are very old and extremely neglected. The breakfast buffet is not good. We found other people's underwear in the room; they don't clean the room properly. There was sand in the bed!! And the bathroom always smelled terrible!! DO NOT stay at this hotel! Don't ruin your experience!

I arrived here through a package booking on Despegar.com. The photos look good, and the location is heavily advertised. However, after reading the reviews, one tends to get scared and prepare for the worst, so we arrived a bit apprehensive about what might happen. The hotel is very outdated; it's quite old and it's clear it's been renovated several times over the years. It's a place that caters to a lot of people, both locals and foreigners. We had a room on the 9th floor with a view of Christ the Redeemer. The location is on a main avenue (Siqueira Campos) and next to the metro. Copacabana beach is an 8-10 minute walk, and there are many shops nearby: supermarkets, pharmacies, restaurants, souvenir shops, fast food, and even health clinics, which is a big plus. There are quite a few homeless people, but that's the case throughout Rio de Janeiro. There was also a strong police presence throughout our stay. I don't know if it's like this the rest of the year or just during the presidential election period. Since it's a fairly busy avenue, I recommend being careful in general, especially at night, but it's not a dangerous place if you're attentive and know your way around. The hotel: the room is old, the elevators work, but they're very busy, so sometimes we had to wait. Our key cards weren't demagnetized, and when we needed maid service, we just had to leave the alert light on. Everything worked well: hot water, a shower with good pressure, and the bathroom was OK, although the sewer smelled a bit. The maid made sure to always cover the drain with the wastebasket. The hairdryer worked, and there was a small Smart TV. The air conditioning was very old and somewhat noisy, but it worked perfectly, as did the minibar. The bed definitely needs a new mattress, but the bedspreads were clean, and we had clean toiletries and towels throughout our stay. The windows have poor sound insulation, so if you can't sleep with noise, I recommend bringing earplugs because the motorcycles honk a lot. Breakfast had just what we needed to start the day right: hot coffee, milk, fruit, a variety of bread, small desserts, eggs, ham, and cheese. They occasionally varied the menu slightly, but that was generally the standard. The food was constantly replenished because the dining room was always full due to the number of guests. The staff was always friendly, both at check-in and check-out. They didn't charge anything extra, didn't hold onto any money, and we weren't robbed, even though I left some valuables at the hotel a few days. Overall, we had a good experience as a couple. We spent most of the day out, even when it rained, so we only came back to the hotel to sleep and have breakfast. I think it's good for the price, considering everything. I hope they can improve in some areas, make a significant investment in renovations, and offer better facilities for their guests. We were satisfied and had a very good vacation.