Veranda Hotel Viña del Mar

The chicken was raw.

The chicken is raw.

A good option in Viña del Mar. Overall, it was quite pleasant, but the major problem was the hot water; there was no hot water in the room for the shower. When I called the lobby, no one answered, but the problem was eventually fixed. The next morning, there was no hot water again. There are several reports about this issue on Google and TripAdvisor, but there has been no improvement. Spacious room and good breakfast.

Centrally located hotel. Nice, large room with a great view. It's a shame there's a musty smell coming from the bathroom; the ventilation doesn't work, and the condensation from the shower creates an unpleasant odor. Breakfast offers a good variety. It's a shame it's colder inside than outside; having breakfast in a jacket isn't pleasant and you don't enjoy it. If you arrive at 6:30 a.m. when they open, you might have to wait because they're not ready yet. The hotel also has a gym and sauna. The gym has the same problem as the restaurant: it's freezing. Furthermore, the weights section is truly minimal. The sauna is turned off; you have to reserve it. I didn't do so because I didn't want to tie up my days. The sauna also has to be kept on all the time or it won't heat up. The general atmosphere is cold: the elevator, hallways, reception, and in the room you can adjust the temperature yourself, and that's fine. If it weren't for the cold, I would have given it 4 stars.