angie m
4月 2026
★★★★★
MODIFIED: My initial concerns were that this is a “nice hotel” but not "luxury". There were some immediate things that happened that turned us off to the trip, and things were down hill from there. After speaking w manager, Alexandria, she let me know they were aware of and already discussing changes to several of the concerns: presentation of the room service from restaurant, cleanliness, and ways they could go above and beyond to achieve the "luxury" status they're looking for. I hope they can incorporate more local flares and add higher end amenities. One note on room, we found it odd to find only 1 robe/pair of slippers provided for 2 guests. No extra blankets in the closet. Just sheets and a thin fleece on each bed.
The main issue was that we checked out early due to whatever event was happening below our floor. We found the bass noise from the DJ/band VERY disruptive. They offered a higher room, but if we were going to pack up, we might as well pack the car and leave, which we did. We were not charged the second night.
We found the restaurant to be a big issue. $75 for an entree, soup and salad. Room service did not come on cart w/ table, or real plates or silverware. Came in a bag with bamboo cutlery, & plastic containers that melted together. It's good to hear the hotel is working on something more impressive. Restaurant opened 15 minutes late for breakfast, while waiting I noticed lobby was a little unkempt. Coffee offered in morning, but otherwise no refreshments or offerings in lobby. Two bottles of Evian offered in room plus more at request.
Location isn't great; while they can’t help it, it's worth mentioning. Situated on a very loud corner. On the third floor ‘city view’ is of parking structure. Surrounded by construction, and in the heart of frat row.
Gym was a positive. Wasn’t too busy on a wknd morning. Plenty of cardio machines- treadmills, elliptical, and a row machine. A Cable machine, dumbbells, Swiss and med balls, kettles, and 2 benches.
Pet friendly, but no pet offerings. Other ‘luxury’ hotels or Air BnBs offer treats, bowls, etc. $150 fee was high, considering, so it was nice to speak with Alexandria and hear this is a priority for them.
This hotel has a ways to go to be luxury, but they are newer and are working on it, they are already behind the game with lack of spa, pool/whirlpool, and no additional services. No comment on housekeeping as we didn’t use it.