Aiden by Best Western Berkeley
旅客讚賞 Aiden by Best Western Berkeley 的整潔度、現代外觀,以及友善樂於助人的員工,常將其視為柏克萊的高性價比選擇。然而,部分住客反映有噪音干擾問題,且預訂時價格不一致或意外上漲。
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STAY AWAY!!! This hotel can't be trusted. Full Stop. Awful management. Due to a family emergency, I had to cancel my stay. Before doing so, I spoke with a front desk representative who specifically told me that I would not be charged. Based on that assurance, I proceeded with the cancellation. The next day, I spoke with the manager, JEROME, who was unprofessional and completely reversed what I had been told and charged me for the reservation anyway. What is most troubling is not just the charge itself, but the fact that the hotel refused to honor the information provided by its own staff. If guests cannot rely on what they are told by hotel employees, how can they trust any information coming from the property? A manager's job is to resolve issues fairly and stand behind the commitments made by their team, especially in situations involving a family emergency. Instead, I was left feeling misled and taken advantage of. The lack of consistency, accountability, and customer care was shocking. I would strongly caution future guests to get everything in writing, because verbal assurances from staff apparently mean nothing here.
It is clean, roomy, and has a super comfortable bed. The downside? It is $560 per night during UC Berkeley’s graduation time. Also, the surrounding area is kind of sketchy, with homeless people hanging around and trashing the front parking lot of the 7/11 store across the street. The hotel door doesn’t open as you walk in. You either have to use your room key to tap in or you have to push a buzzer to alert the person at the front desk to let you in. It is possible to take the bus (#51B) which is right in front of the hotel to go to the campus stadium for the graduation commencement. And there are fresh orchid lei sellers selling them at $45 or $55 each just outside the stadium’s entrance. No need to order them from Ashby Flower for $82.69 each (with delivery). Bus is $2.50 each way using the clipper card or $6.70 by the Tesla robotaxi from Cafe Etoile (near Trader’s Joe) to Wright House near the stadium.
Such a cool place. Great people, beautiful clean rooms.
feels luxurious for the price! the rooms are modern and very comfortable. the location is great. even with being off a busy street, the rooms were quite and had a built in white noise machine. i have already recommended this place to my friends.
Great spot, it's on the main drag. . . Expect noise, duh.
Very new facilities and appliances. Breakfast not free though. Good place in this area
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最後更新日期:1 11月 2026