Hyatt Place Chesapeake/Greenbrier

First visit Hyatt Greenbrier. Greeted warmly at front desk. Smooth checkin. Very spacious room. Large sitting area. Exceptional shower. Comfortable beds. Coffee station in lobby was available around 5am. Parking lot was full, but very few people in the lobby or gym. Very clean hotel. Located near restaurants and Starbucks Coffee. A 7-11 is next door. Very quiet night.

The rooms smell musky, as if they renovated an old hotel that people used to smoke in back in the day. They did accommodate us and gave us a different room after complaining about the strong odor. I would rather spend 100 dollars more for a higher quality hotel then stay here again

This is a nice hotel in a good location. The staff were extremely friendly and the breakfast was good. The room was pretty clean. The fridge and one of the coffee mugs were not clean and possibly overlooked. Also the extra linens for the pull out couch were soiled but housekeeping brought us a new set right away. The elevators are dreadfully slow but I don’t know if that’s something that can be fixed. I’ll absolutely stay again if I’m in the area.

Really nice place. No real complaints...

Friendly staff, nice room, and the breakfast was delicious with healthy options of fresh berries, fruit, yogurt, hot dishes, and a variety of starches.

Well maintained facility with plenty of parking and well lit lot at night. The check in process was quick and the staff is very friendly and efficient. The room was clean and well maintained. The bed was comfortable with good pillows. There are plenty of restaurants and a gas station within walking distance. Good proximity to the highway.

Just checked in so it looks ok so far.

The customer service is some of the worst I've seen in a hotel—what a shame! Because it has a fantastic location.

I stayed here with my wife and kids about 9 years ago. I got two rooms as I visited my daughter for her birthday and we all stayed there with her friends in the other room. What made it a night to remember was that they had a DJ playing in the lobby... so I told my daughter I got him for her! lol The DJ was a great sport and played all her requests. The staff was great and made my daughter feel as though I rented the entire hotel out just for her and her friends. I'll always feel grateful to them because when you have seven kids, it's always about the memories... Because neither one of us can remember what I actuality got her for her birthday but she'll always remember the great time we all had.