The Joseph, a Marriott Autograph Collection Hotel
許多旅客讚賞飯店親切且樂於助人的員工、寬敞且裝潢精緻的客房,以及優雅的室內設計。然而,部分住客反映清潔度存在嚴重問題、周邊環境噪音干擾,以及飯店行銷宣傳與實際入住體驗之間的落差,認為其未能達到五星級標準。
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One of the most disappointing hotel experiences I’ve had. American Express promotes this property as a five-star hotel, but in my opinion, it falls far short of that standard. I would rate it closer to a one- or two-star property. The hotel is located in downtown Columbus, and throughout the evening there were groups of people gathered outside smoking, which did not create the upscale atmosphere we expected. The property also lacks the amenities typically associated with a luxury hotel. There is no proper breakfast restaurant, only a very small bar area with limited options. As an American Express Fine Hotels & Resorts guest, we also expected a room upgrade if available. We were informed that no upgrades were available, despite the hotel appearing largely empty during our stay. Overall, this was not the luxury experience we were promised, and I felt it was poor value for the money spent. Unfortunately, I would not stay here again and cannot recommend it as a true five-star hotel.
Awesome establishment!
Amazing service
Called to cancel our $500 reservation at 5 PM. Woman on the phone said we would get a full refund, and they would pay for a new hotel. All of that turned out to be a lie.
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最後更新日期:3 11月 2026