Kimpton Hotel Monaco Denver

It’s almost 5 pm in Denver and my room isn’t ready. The hotel staff isn’t sure when it will be ready. “We’ll text you.” Give me a break. Skip this hotel. I asked to speak to the manager and he said to leave a message! Unbelievable. I had a great experience at Le Meridian and recommend that one over yhis.

Unique rooms, good people.

Great IHG hotel

Safety failure and zero response from management I stayed at the Kimpton Hotel Monaco Denver September 27 to 29. During my stay, the front desk handed me a key to a room that was already occupied. I was traveling alone, and the first thing I thought about was what would have happened if the mistake had been made in reverse. When I raised it, the front desk agent was dismissive and offered nothing. The rest of the stay was no better: parking was hard to find with no valet signage and no help from the front desk, I was not acknowledged as a Platinum member, and I was put in the worst room facing the parking garage with no upgrade. I emailed management about all of this on September 29. I have received no response at all. A room key error is a safety failure, not a service hiccup. I will not stay here again, and I cannot recommend this hotel until it is addressed.

I stayed a the hotel for 4 nights while exploring Denver and Boulder. The location is great and easy to reach from the airport. Checking in was easy, the room was ready and clean and reasonably well appointed - it had a fridge, which I need but no coffee maker in the room, which I found a little surprising. The sound isolation from the corridor was not very great so thetre was some noise throughout the day and nights. Breakfast at Panzano was very good, staff was helpful and stayed in touch over txt. The hotel is undergoing some construction at the first floor so that's probably why there was a discounted price on AMEX. Wifi was poor and spotty and the one elevator that worked was a little worse for wear but overall, I had a good stay.

The WiFi here is atrocious. If you want to dopamine detox and enjoy the rooms, this is the right place to choose, but I’m trying to book a shuttle and there is NO WAY to get that going online. You can’t vibe code or go for zoom meetings cause your videos are going to throttle like it’s 1991 and you’re still on jaring. Stay here only if you want spacious rooms and have low expectations. And yes, it does smell like different cleaning products across different parts of the room

My stay at the Kimpton Monaco Denver has been a complete disappointment from start to finish. The lobby is currently under some sort of renovation, but what they call a "temporary" space feels more like an old storage room cluttered with restaurant promotions—hardly welcoming. Only one elevator was operational, causing unnecessary delays and frustration. The room I was assigned had a view directly into another room, meaning I had no privacy at all. To make matters worse, the front desk staff seemed indifferent and uninterested in improving my experience, and the management showed just as much disregard. If you have IHG status, don’t expect any special treatment here—this place isn’t worth your time or the headache. I advise steering clear of this hotel, especially given the consistent pattern of complaints echoed in previous negative reviews and the dismissive responses from management. Save yourself the trouble and find somewhere else to stay.

Made a reservation 2 months in advance of check in day, called 2 weeks before check in to ensure I had early check in, then proceeded to call the day before to ensure they still had me for an early check in. Get to the hotel and sit in the lobby for 3+ hours. Absolutely ridiculous and 0 planning on the hotels half. I understand “subject to availability” but you’d think if there’s a note for early check in you’d try to get the room done before check in time. There was also multiple guests checking in while I was sitting in the lobby for that amount of time waiting for a room. Will never attempt to stay at this hotel again.

The hotel’s parking garage is valet-only for $65/night, so we spent about $10/night to park in a garage one block away. Upon arrival, there were no available luggage carts. This made it an extreme hassle to go up and down with our luggage and two cats. There was also only one working elevator. There are some smells. Some ok and perfume-like, some do not smell so good. The $30/night amenity fee is kind of ridiculous and unnecessary.. It covers: two bottles of water per day, $10/night credit in the restaurant, a gym, coffee (limited hours per day), nightly wine hour and a nightcap (shot of liquor). They also have bikes available for rent. We didn’t use any of the amenities other than the water because we were out and about so much. The room was nice with a high ceiling. Like I said, we had two cats, so we were in a pet friendly room. The decor was really nice, but not well kept. Wallpaper is peeling, there were scratches and dents on furniture and picture frames, and the bathroom door had a hole and visible damage. Water pressure was just OK. Hot water finicky. Wifi was awful. It was generally pretty quiet. Great location for walking around downtown. Overall, does not fit the four star hotel expectation. Choose this hotel if you genuinely can’t find another pet friendly room downtown, but otherwise, pass.

I visited the Monaco for an industry lunch and learn event. I have never been to this hotel before but it fitted what we were looking at for this event. The space had good audio, enough space for up to around 30-45 people, and the staff were very attentive. The food provided was mediocre but I don't really expect much from hotel conference room type food. I have never stayed a night at the Monaco but it seemed like a decent enough hotel in the heart of downtown. They also have free bikes to rent which is really cool. If you are visiting Denver, I would definitely take advantage of that and head over to the Platte River and take in what Denver has to offer.