Hotel Manteo, Trademark Collection by Wyndham

If I could give 0 star review ı would definitely give it . The room was smelling so bad , not satisfied and it wasn’t looking good as the picture . I was only able to slept for about 5 hour. I was trying open the window and one man was looking at our window through the inside of the car . No privacy, no satisfaction.

“ Ruined Holiday Weekend: Terrible AC, Poor Service, and Unauthorized Charges“ I booked a two-night Memorial Day weekend stay using Wyndham points (cash value was around $250/night before taxes). Based on previous positive reviews, my family was highly anticipating this trip, but our experience was the exact opposite. Check-in set a poor tone. The front desk agent was cold, didn't greet us, and abruptly demanded my ID and credit card. Things worsened when we entered Room 106; it felt incredibly humid and sticky. We left for the Outer Banks (OBX) immediately, but when we returned that night, the humidity was unbearable. When I called the front desk, the agent unhelpfully told me to drop the AC to 65°F or lower. I explained that I have two young kids and 65°F is too cold, but she replied that if I wouldn't lower it, there was nothing she could do, claiming no one had complained about the room in her 11 months there. She refused to come inspect it, claiming she couldn't leave the desk. At 11:30 PM, she called back to say she was sending up a dehumidifier. Setting it up completely woke me up, which is when I realized the AC wasn't actually cooling at all—the fan was blowing, but there was no cold air. My wife woke up from the rising heat, and we spent a miserable, sleepless night. The next morning, it took three separate trips to the front desk before the manager finally moved us to a new room at 1:00 PM. This completely disrupted our planned family activities for the day. While the AC in the second room worked, we still had to use the dehumidifier from the first room to keep it dry. At checkout, the manager insultingly offered just 800 Wyndham points (approx. $10 value) for ruining our first night, which I refused. Our receipt showed a $0 balance since the stay was booked on points and we had no incidentals. Shockingly, two days later, I found an unauthorized charge of $203.52 on my credit card. I am currently disputing this with my bank. **Warning:** I strongly advise against staying here. If you do risk it, watch your credit card statements very closely for fraudulent charges.

Clean,quiet king delux rooms looked like photos.Great room service, pool very clean.

I hate to leave a bad review. We had two rooms that had doors to the outside, both days we would be out all day, when we came back each day one of the doors would be open, even though we closed the doors firmly and they have auto locks. We complained to the front staff, was told there was nothing they could do and there was no manager to speak to as they were under management changes. Nothing was stolen but this was a huge safety concern as we were traveling with teenage girls. We love the Manteo area, this is our first time at this hotel but we won’t be back.

great value,excellent room

Was very pleasantly surprised by reports from my employees about this location. The food and drinks were a nice way to end a long day of work without having to drive to a different location. They reported the rooms were nice, clean, and comfortable.

Allow me to help the next family or couple to save time/money. I booked this location because it wasn't no more then 20 minutes away from the beach. Wanted to take my mom out and experience a different environment. We get here 3-12-26 check-in was smooth no hiccups. However, when my mom, sister, and I walked in to room 301 there were already people in that room. Yes I was absolutely heated, how can you cannot see on your end if a room is already occupied or not? Told to me personally by the manager "on our end we weren't able to tell" what does that mean?? Had a smirk/smile on her face too. I will remember that. What if the people we walked in on were nude?? Unacceptable. Rooms are dirty, walls are stained, and sheets still have detergent stains in them. Unacceptable. This is has been the worst stay I've ever had. Please save your time/money and go somewhere else. Remodel is in order and new management is needed. Want better reviews, read this one and take in consideration what took place.

We stayed 2 nights on our trip and I was pleasantly surprised by how clean and comfortable this place was !! Our room was a king and it was plenty roomy bed was comfortable definitely 5 stars in my opinion and if ever in the area again and need a room this is where we will be staying.

Great service!