Best Western Plus Chesapeake Bay - Norfolk

Staff was friendly, rooms were clean for the most part floor could of been cleaned better. Location was everything! Pool and area was very nice. Little store in the office was nice and convenient and prices was reasonable. Breakfast was good and had plenty of choices the staff in there was friendly as well. If I ever decided to come back to Norfolk I would definitely stay again. Wish I would of known in advance that you can park there for a cruise, would of been a better option than Cedar Grove.

Check in was smooth check out was even better I stayed 3 nights and I just wanted to say that the overnight staff was awesome she helped up take our luggage to our room and she checked in on us just to make sure we felt self my sister and I came down for a funeral and we thought the area was a little sketchy Janae made us feel right at home she was kind and courteous she is a keeper

We returned here to see staff that are like family. The staff at Sands Inn are exceptional and very real. They care and make you feel at home. I enjoy visiting with Kristina and Mrs. Patty at breakfast. They run a clean kitchen and are attentive to guests needs. Kristina always gives me great ideas for places to visit in town. I appreciate her friendship. Van at the front desk is kind and helps you get any accommodation needed, she wanted to be sure I could get a late checkout if needed so I could spend more time with my daughter. Alashia was also helpful. I am hoping I get her name right, Carla, the day attendant is hospitality! She help me with accommodations I didn’t know I could have. She solved a coffee dilemma for us. There is coffee and water in the lobby as well and she makes time for each person! Her staff are important to her and she respects them. Shannon, in housekeeping, is so kind and hard working. I enjoyed visiting with her as well. Overall they are committed to hospitality here.

Nice beach directly behind the hotel. Pet friendly on the 1st floor. Outside pool and a deck with tables chairs and BBQ stands. Full morning breakfast

Stayed here for a week while working in the area . super clean, great staff, quiet and affordable

Not bad. Good for short stay. Shorelines behind has lots of pebbles and sandstones.

Best bargain for oceanfront! If your purpose of your trip is solely to sit on the beach then you’ve come to the right spot. Nice hotel room & lovely staff! I had an oceanfront room with a lil kitchen and it was perfect for me and my 2 kiddos. We had breakfast every day and I made meals in the room. Beach was only a few steps away! Beware - sometimes during busy season they run out of pots and pans for the rooms with kitchens. BYO if you can or call ahead to see how busy they’ll be. We will be coming back again for sure.

Definitely keep an eye out when sleeping. I had a very unpleasant experience—I was asleep when I suddenly felt something crawling on me. I turned on the light and found a roach, which was extremely disturbing and made it hard to relax for the rest of the stay. On a positive note, the breakfast was good and the views were really nice, which I did enjoy. However, the cleanliness and pest issue seriously affected my overall experience.