Americas Best Value Inn & Suites Melbourne

Thank u for your reply yesterday to my friend, Zsolt Major. We stayed in the inn 22-24th April. Reservation was on my name. He paid the deposit on arrival. Can you please let us know how we get in touch?? as ur phone number doesn't work. And ur email u gave to the previous reviewer, doesn't respond to us! Other hotels gave deposit back on the day we checked out, urs now 3 weeks and u all unreachable. Many thanks. Kitti and Zsolti

checked out 24th april,still waiting for deposit even if they said it ll go back on that night.... stayed only 2 nights. bought a pepsi max from vending machine that expired in 2025,did not even mention it to anyone... swimming pool filtfy and closed. display in front of inn says free breakfast,but nothing. cleaner dropped bunch of towels,dropped them,sweared,picked them up ,still put them in rooms. yes room was smelly, full of rust,bed's ancient matress hangs out down onto the floor....

Never even ended up staying here because the staff are so rude. I booked and was over charged, then they wanted 250 dispose for me to even stay just one night! They refused to even give me my money back!

Great location and great staff. The rooms are compatible with the price but always clean .

I don't recommend it. A spider appeared last night, they don't clean properly, they ask for a deposit and I'm still waiting for a refund.

The time there was very relaxing.

Rooms need to be better maintained. Dead bugs in bathroom. No seating in room except at the desk, no table to eat at or put things on.

The staff here is the kindest crew that I have ever experienced. Underpaid, for sure. Jenna the bartender pours a mean drink for $1.75 during happy hour -this bar should be packed. Great pizza and burgers with love and care installed in all- clean pool tables, bathrooms and a welcoming environment. Should you stop here, you will be pleasantly surprised. Please tip your server.

I stayed here for 3 months and had the time to get to know the staff personally and when I wonderful I mean phenomenal, and yes I'm going to name a few...... for people to not understand that there is a bar there is unrealistic cause if they was to stop in the bar (family friendly) and met the most excellent bartender Ms. Jenna Giovanelli knows her thing around the bar 🍸 and I mean drinks are to amazing 👏🏿 and let me say with the most welcoming personality and that will have you ready to relax after a long day 😊 let me move on to Mr. Robert ( manager) great manager, phenomenal attitude an very kind and will answer every question to the best of his ability with an honest truthful answer, and we'll go above and beyond to accommodate all the customers needs, Ms Janet ( evening receptionist) understood the customer bilingual, very pleasant with a smile and very protective positive mother figure Genuine and understanding. To Ms. Jacqueline, and Ms. April. I really appreciate y'all patience, understanding loving personalities. This hotel is amazing and very family oriented. To the housekeepers and the maintenance man, very pleasant will speak to you and will give you a conversation. I recommend this hotel to anyone that just wants to relax and have someone to be understanding and respectful to your needs, and some great 🍸 This is the place to go.

We stayed for one night and it was super clean shiny floors and no smells just AC noise was inconsistent