The Westin Cincinnati

Overall was unimpressed with the room as the water pressure was very poor and the pillows and bed were uncomfortable. The staff was polite, so the service was pleasant. The worst experience at the hotel was the parking situation. Valet was $42 per day which was not in my price range. Self-parking was below the hotel and $21 per night. When I left and scanned the ticket I received upon entry it did not work and took me 25+ minutes to get out of the gate because the online attendant could not get the machine to work. After my stay I found out they charged me an extra $42. When I called to ask for the charge to be taken off they didn’t answer and the voice mailbox was full. The parking situation alone was a nightmare, I do not recommend staying here.

If you like to workout stay at the Hilton or Hyatt across the street. This gym is sad weight wise, so small you can't do pull-ups without your head hitting the ceiling. Unless of course you like to stare at the wall on the treadmill. It's 2026 in America...get with the program Westin

I loved my stay at the Westin Cincinnati! Jovi at the front desk was fantastic! She was so personable, fun and friendly. I recommend staying here and really appreciate the hospitable touches and friendly customer service!

Nice spacious room with a very comfortable bed. Service was excellent, Jovi went above and beyond expectations. Prime location for visiting downtown Cincinnati overlooking Fountain Square. Easy walk to Great American Ball Park and Paycor Stadium.

Stayed here for the Taste of Cincinnati. Was about one block away from the event. Great staff, nice lobby bar and the restaurant was excellent.

Great hotel, great location near the riverfront and both stadiums.

Room was clean and staff were very nice. However, the place needs major maintenance: 9th floor ice maker out of service; 2 of the 3 elliptical machines in the gym didn't work; the cold & hot knob handles for the sink in our room were difficult to turn on and off, and they leaked. Location very convenient to Fountain Square and the river; noisy on Friday night with fireworks after the Reds game and with a band performing at Fountain Square.

Having stayed at multiple hotels in downtown Cincy, I was looking forward to experiencing the "luxury" of the Westin. That did not happen. The only good thing about this hotel is its central location and the great view of Fountain Square. Beyond that, it was a massive disappointment, especially for the price. For a hotel of this caliber, the lack of service was pretty sad. There was only one person at the check-in desk the entire time I was there. To make matters worse, the elevators were malfunctioning, so she spent half her time trying to reset key cards. Most guests took at least 20 minutes just to check in and were very annoyed. The rooms are outdated, but the maintenance issues were my bigger concern. After checking in, I noticed a steady stream of water leaking from the bathroom vent, which had already soaked all the towels and toilet paper. When maintenance came and removed the vent, water started gushing out. They stopped it eventually, but the damp walls proved they neglect these kinds of defects until someone complains. The next day, I went to the gym (directly above my room) and found the corner flooded and cordoned off so clearly they knew about a water problem. Lastly, the layout feels off. Because it’s embedded in a shopping complex/office building it lacks a dedicated, cohesive hotel lobby with amenities. At this price point, the value just isn't there and I would highly recommend staying at any of the nearby options like the Courtyard or the Hyatt instead.

As my boyfriend and I were leaving to checkout. We get on the elevator and it came to a abrupt stop. We were stuck 6 ft from the first floor for 20 mins. The maintenance man finally came and jumped on top of it forcing it down. When we finally got to the first floor we had to step 8 inches off the elevator with our luggage.

For a quick overnight trip, this place was great! Reception was very helpful at check-in and staff gave recommendations for quick bites as I got in pretty late. Right across the street from Fountain Square so I got a great view of the live band from my window!

Beautiful hotel with clean rooms and comfortable beds. The location is ideal for having access to the city and is within walking distance of great restaurants and local entertainment. Parking is not free, so keep that in mind when prepping for your trip.