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Clean property & rooms, friendly service. Rooms could use a ceiling fan. Breakfast was fine, good common area with coffee. Centrally located to the college, restaurants & shopping.

Always a good stay.

I will never stay at this hotel again it was cold outside the room was super hot and stuffy in order for us to put the heater on we had to put heat on 76 I called front desk she didnt know how to work the thermostat she called matience and did a video call he told her that ac and heat work together that I would have to turn heat up to 76 or heat will not come on I don’t know why they don’t let us adjust the heater to what ever we want I don’t think matience knows what he is doing

Rooms are great! No pilot rates. No hot water! Stayed here several times and no hot water, I let the front desk know and she just said "happens if you're on 3rd floor", should not happen at all for the price. I had to go to the Townplace and this place had pilot rates and did have hot water.

I have stayed many times. Help is friendly enough but never get offered any of honor members perks at check in. Rooms are showing some ware and breakfast is always the same thing.

Stayed here this last weekend November 14-16th to go to Parrot Cover Water Park for my kids birthday. First of all the pool is CLOSED which kind of sucked since we thought we would swim in the motel pool on our first day there. The room was fine (212) but there was some water damage near the HVAC unit and a big gouge in the drywall near it. Other than that the location is great, breakfast was really good and the motel overall was very clean. If you are staying here for vacation, definitely hit up the Lee Richardson Zoo. It is free to walk in, or for $10 dollars you can drive though and park in various spots which will save you some walking. Lastly, make sure to eat at Walk-On Sports Bistreaux a couple blocks away, was very impressed with our food and service there! Overall I would give the motel 5 stars if the pool was open, wish they would credit you for your hotel fee or something.

I’ve stayed here a few times for work and just passing through. The recent renovation looks great but seems they haven’t quite got to the showers yet. They’re a little haggard. I booked through a third party travel site because that rate was $60 less a night than via the hotel brand’s own site. Their rate includes a $16 recovery fee — whatever that means, I am not paying it. I paid through the travel site but the hotel then also charged me. I called the hotel late and was told it was my problem so I called back in the morning and the hotel quickly refunded their charge. Breakfast was satisfactory. Eggs were just right. Overall, I would stay here again.

Customer service was great! Now the bad the grout in the bathroom was mostly broken, mold in the shower, fridge wasn't plugged in and the baseboard trim was pulling away from the wall. When you stay at the Hampton Inn there's an expectation of quality and they didn't meet those expectations like other Hampton Inn that I travel to.

I am traveling for work and Garden City is a destination I am visiting 5-7 times a year. I think the owner has to be ashamed of the fact this hotel is charging $200 for night, on a middle of the week, no holiday, no event, just another day. $200 a night?????