Hotel Diamond
The Hotel Diamond is praised for its excellent location near transportation and convenience stores, offering a budget-friendly private room. However, numerous guests report significant issues with cleanliness, including unpleasant odors and insect bites, and describe the atmosphere as unwelcoming.
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I stayed at the hotel for about 5-6 days. In terms of service, it was probably the best hotel I've ever stayed in. They hadn't overlooked even the smallest things you might need in the room; everything was there. The staff were very polite and helpful. The location is also excellent. They immediately come to your aid with even the smallest problem. I would definitely recommend it for anyone staying in Tokyo, especially in the Shibuya area.
The staff here is amazing especially this young lady she was so kind! Every time we saw her she smiled at me and my kids! This hotel also has free icecream with flavors like mango, strawberry, cookie and cream, matcha, chocolate, and vanilla. AND THE ICE CREAM IS ABSOLUTELY AMAZING! My kids were so sad when we left. But she gave the kids a free keychain as an icecream! Love this place the best hotel i’ve ever been to! If you go here i hope you have an amazing time like i did!
Very good little hotel for our stay in Tokyo. The room was a little small but we didn't stay inside for long so that wasn't a big deal, and when we were there, it was quiet in our room. The staff is very friendly and tried to help whenever they could. Our stay also came with some free amenities like drinks, water and ice cream.
Service level they provide is Diamond
I really liked it. Excellent location in the heart of Shibuya, courteous service with a smile, delicious free ice cream in the lobby, and drinks too... The only thing that bothered me was that I'm a tall guy, especially compared to the Japanese, so the bed was a bit on the limit in terms of size. Other than that, everything is five stars in my opinion.
This location is perfect for Shibuya and the price is unbeatable for a room with a tub. The staff were all incredibly friendly and understanding. We made a small mistake with our booking and the staff were able to accommodate us. The room was very clean and the included drinks are definitely worthwhile. I highly recommend Hotel Diamond.
Lovely hotel lovely room and bathroom Best amenities of any hotel I’ve stayed in Staff very kind & helpful Only negative is the mattress is low quality uncomfortable
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Zuletzt aktualisiert am 13 November 2026