Eon Centennial Soho Hotel, Cebu City

One of the good things about this hotel is its location. It is situated near Osmeña Circle with plenty of restaurants around, and the hotel is also connected to a mall and supermarket which makes everything very convenient. The pool area also has a great view and is a nice place to chill and relax. However, there were several disappointing aspects during the stay. The Wi-Fi was unstable, and the TV could not even connect to it, making it practically useless. The room also had no double lock, which was surprising for a hotel labeled as 3-star. There was also no bidet — only a bucket and tabo inside the bathroom. Another concern was that almost all toiletries were empty upon check-in. I did not bother requesting refills since I brought my own, but it was surprising that the room was released without properly checking if the amenities were complete. One of the room lights was also busted upon check-in, which added to the impression that the rooms are not properly checked before being released to guests. They also only provide 2 complimentary bottled waters and there are no water dispensers on the floors. The gym was another disappointment. There was no air conditioning, no drinking water available, and only 1 treadmill was functioning properly, which is basically the only decent equipment there. Service could also be improved. The front desk staff did not feel very welcoming, and I tried calling the front desk 3 times but no one answered the phone. Overall, for a hotel marketed as 3-star, I personally expected better standards in terms of facilities and service. There are many hotels around Cebu City that offer better value and service even at a lower price.

Avoid staying at this hotel. The description of the facilities is completely different from the reality. First, the Wi-Fi is unusable. The reception initially claimed it was under maintenance, but they later admitted it simply does not work in the guest rooms. If you need internet for work or travel, do not stay here. Additionally, the room listing mentions air conditioning, but it is actually just a fan. It does not cool the air; it only moves it around. The water pressure in the sink and shower is extremely weak and frustrating to use. Regarding the amenities, the pool is fine, but the gym is unusable. The gym air conditioner is permanently under maintenance, making the room too hot to exercise in. The information provided by the reception is inconsistent and unreliable. I strongly recommend looking for another hotel.

I don't understand why this hotel is rated three stars. I sincerely suggest you spend your money on other rooms. 1. On the day of check-in, we found that hand soap, shower gel, and shampoo were almost gone. Since it was already late, we bought our own toiletries. They didn't refill them for almost a week. 2. The towels they provided were extremely dirty, with many patches of yellow stains – disgusting. 3. The gym had no air conditioning, only fans, and the equipment was old. 4. The toilet water pressure was very low, and the water pressure from the sink faucets and showerheads was very unstable, with inconsistent hot and cold water. 5. On the day of check-in, there was a swarm of ants in the room for no apparent reason. Note: The hotel did not provide a hairdryer, and it couldn't be borrowed from the front desk.

The room was small but comfortable clean and bright. The view was fantastic. It have gym and pool (the pool was under maintenance) The stuff was super friendly and helpful. They checked and let us checkin earlier.

Checked in early. Ok hotel.

This was my 1st experience, and it was shit. The rooms are dirty and small. Not worth your money. Spend your money well. I WOULD NOT RECOMMEND TO BOOK HERE!

Disappointing Stay – Internet Still Terrible After Years” It’s honestly disheartening to give this hotel two stars, but I’m just being truthful with my review. I’ve stayed at Eon Hotel multiple times already (around 5 times, including last Feb 5–6) for 2 nights stay.. I had the same internet issue years ago, and coming back now, nothing has changed. Still very poor. Still slow. Still unstable. So I guess “consistency” is the only thing Eon Hotel has maintained. My work was affected because of the internet connection. For a hotel located in the heart of the city, it’s surprising in a bad way that this basic service is still a problem. Internet is no longer a “bonus” for hotels. It’s a basic necessity. Guests rely on it for work, bookings, communication, pretty much everything. But somehow, this hotel still treats it like an optional feature. Makes you wonder what the management has been doing all these years if this issue has existed for so long and still hasn’t been fixed. You’d expect improvement. Apparently, that’s too much to ask. On top of that, the room was very small and there was no mini ref at all, which I didn’t expect. But their POOL is very nice infairness. Location is also great for us. However even their hotel has a great location and pool, still overall, I’m genuinely disappointed. Not sure if I’ll ever come back again unless the internet magically improves one day.

I found a good deal on agoda, the place it nice with cafe and supermarket at ground floor, there is also gym parking and swimming pool

Excellent service, nice place to stay here in cebu. Pool view was amazing