Hotel Cortina

Hotel Cortina has a very knowledgeable and friendly staff, especially Luca at the Front Desk! BE WARNED, in summer the rooms are HOT. No A/C. The hotel is located in the heart of downtown which means that it is VERY noisy at night. The bells from the church tower gong throughout the day and early morning. The acoustics in the square make every single noise resonate right into your bedroom and pervade your sleep. The only reprieve from the heat is to leave your windows open throughout the night. Visitors to Cortina like to party and stay up late expect to hear them late at night. We were unlucky enough to be serenaded between 3 and 4 am with singing and guitar playing. And when you think you may sleep in, expect to hear the sound of luggage wheels and early morning travelers. The church bells begin at 7:30. Do not expect a good nights sleep or even an afternoon nap at this hotel. Adding to the discomfort, the bed is hard and the pillows are extremely dense much like sleeping on a bag of sand.

amazing! the food was amazing unfortunately my dad got food poisoning. everything else was good the spa was amazing the staff were nice and most people where friendly. The rental equipment was also really clean so where the clothes. Nice place to go for skiing!!

The hotel Cortina is an ideally located four star hotel in the center of Cortina d'ampezzo. It's flower lined window boxes and beautifully painted shutters mask a hotel that's clearly in decline. The front desk staff is rude and insensitive. Halfway through my four-day stay, they asked me to move rooms. They told me I had to check out by 11AM, bring my luggage down, and store it until 4PM when I could check-in to my new room. Wait, what?!! With some push back, they finally allowed me to move directly from my room on the third floor to one on the first floor. Walking through the hallways, you see a hotel that's tired and needs renovation. A fellow guest went to open the drapes and the entire rod and drapes came crashing to the floor. The sink in my first room wouldn't drain. The food and beverage manager yells at the staff while she's not treating the guests like incorrigible children. While not all inclusive, the above are examples of encounters with the hotel and staff that provide context to my review. The hotel has been in the Apollonio family for 135 years. Unfortunately, it would appear that any passion for hospitality passed with a previous generation. If you're looking to visit Cortina d'ampezzo, my recommendation would be to find another hotel. It might not be better but I doubt it could be worse.

Five Nights, 21 Family Members, and a Concierge Who Made It All Work — Hotel Cortina We spent five nights at Hotel Cortina (June 7–12, 2026), my second stay with this wonderful family-run hotel in the last few years, and it once again exceeded every expectation. This trip was not a simple one. Our extended family group of 21 — my three siblings and their families in rooms at the hotel, my daughter and her husband, and a number of cousins spread across nearby hotels and Airbnbs — had come to the Dolomites to reconnect with long-lost relatives. Coordinating something like that could have been a logistical nightmare. Instead, it was a joy, almost entirely thanks to the hotel's concierge, Michele. Michele was, without exaggeration, the linchpin of our entire week. He dug into genealogical research with us, helped book a private coach for our group's pilgrimage to our ancestral village, and arranged mountain guides who could accommodate everyone from seasoned hikers to total beginners — no small feat with a group our size and range of abilities. He somehow kept track of large group dinners without missing a beat, handled the constant stream of questions from 21 family members with patience and good humor, and on top of all of it, took the time to help me with my own efforts to learn Italian. I've stayed in a lot of hotels over the years. I have never had a concierge work this hard, this cheerfully, or this effectively for one family. If you're planning anything complicated in Cortina, ask for Michele — he will take care of you. He wasn't alone in making the week special. Danielo and Coletta were both fantastic — Danielo, with his Sicilian warmth, was a delight every time we crossed paths. The overnight front desk staff went out of their way to sort out my early-morning coffee needs before the world was awake. And a special thank-you to Signora A, who spent time with me talking about how Cortina has changed over the decades, especially in the years following the '26 Olympics — the kind of conversation you remember long after the trip ends. As for the hotel itself: the breakfast was outstanding, our suite came with a huge patio we used constantly, and the valet parking made arriving and departing effortless. Evening drinks on the outdoor patio, looking out over the church, became our favorite ritual of the trip. And the location simply can't be beat — right in the heart of Cortina, walkable to everything. This is a hotel with history, run by people who clearly care, and staffed by people like Michele who go far beyond what's expected. We'll be back.

Hotel Cortina was a very enjoyable stay and an excellent base for exploring the Dolomites. The location is outstanding, right in the heart of Cortina, making it easy to walk to restaurants, shops, and everything the town has to offer. The hotel has a classic alpine charm and while some areas show their age, that is part of its character. What truly made our stay memorable was the staff. Hospitality can make or break a hotel experience, and the team at Hotel Cortina was exceptional. A special thank you to Luka, Daniel, and Michael at the front desk and bell staff. They were consistently welcoming, professional, and eager to help with anything we needed. Whether providing recommendations, assisting with logistics, or simply greeting us with a smile after a long day in the mountains, they made us feel genuinely cared for throughout our stay. We would also like to recognize Francesco in the restaurant. His service was outstanding. He was attentive, personable, and helped create a warm and enjoyable dining experience every time we saw him. While the location and hotel itself are certainly strengths, it was the people who made the biggest impression on us. Thank you to Luka, Daniel, Michael, and Francesco for helping make our time in Cortina so enjoyable.

Nice hotel in a great location! It was a bit pricy but the location calls for it. Right in the middle of town by the clock tower. I wish I could have given it a 5, but the experienced doorman was extremely rude, condescending, and not helpful the entire stay. Luckily he had a younger gentleman there for part of the time that we could rely on. The breakfast was amazing! Please note there is no AC, but the nights were cool enough to open a window/door to get the room cooled off.

A belated review from three weeks here during the Winter Olympics. I had one of the attic rooms on the top floor which was spacious and comfortable with tons of storage and stunning mountain views (minor downside of not being able to stand up in the shower due to the sloping roof). It was kept very clean throughout my stay. Wifi was good. The breakfast was a stand-out, one of the best buffets I've had, with impeccable service from the staff. And the location is perfect, bang in the centre of town. Just be aware that you will be woken up by the bells from the bell-tower right next to the hotel!

Three weeks at Hotel Cortina and it genuinely became home 🥹 Paralympic chaos, long days, unpredictable schedules… and somehow the team made everything feel easy, warm, and…fun!! The staff here are next level — I’ll be naming each of them because they truly made this stay what it was. Thank you Hugo, Michael, Mohammed, Danilo, Saliou, Giuliano, Ilaria, Giovanni, Andrea, Ricardo…and all staff! The breakfast was elite. Like… who is going to make me breakfast like that every morning now?! 😭 Coming back after those long days and my team being taken care of like that was unmatched. We had our daily meetings starting at 7 am and spent long days on the first floor “office” with big tv and hdmi to connect to. The space was very much appreciated. Rooms are super clean and cozy. No kettle, like everywhere else in the area but they will accommodate everything! Location was central. There is a nice dry and wet sauna area that you can book. A big thank you from our medical team! 🫶🏽

A hotel in the classic style with service to match. It is friendly, stylish and classy. I was here for 3 weeks during the Olympics and it was a perfect base. It’s in the exact centre of town, next to the church and bell tower (you won’t need an alarm clock, but they didn’t ring all night!) Michael and the team were always ready to help. Breakfast is wonderful, with a superb buffet but also extra hot items available to order. The staff as a whole are attentive and friendly. Please also pass on my thanks to the room staff who keep the rooms spotlessly clean. Grazie mille!

Thus is a perfect hotel with excelent service, in the right classic style you want expect in this enviroment, and unique mountain village.