Galleria Vik Milano

Our stay at the Galleria Vik Hotel was exceptional. The location is simply unbeatable, the best in Milan. Being right in the heart of the city, with the Duomo and everything else just steps away, made exploring Milan effortless. We stayed in the Palace room, which was absolutely stunning. The double-height ceilings gave the room a grand and luxurious feel, while still being comfortable and inviting. The balcony overlooking the Galleria offered one of the most spectacular views you could ask for. What truly set this hotel apart was the service. The staff were incredibly friendly, welcoming, and attentive. I especially loved the concierge service through WhatsApp whatever we needed, we simply sent a message and received a response within seconds or minutes. Their responsiveness and willingness to help made the entire experience seamless and enjoyable. I would gladly stay here again and highly recommend it to anyone looking for a memorable stay in Milan.

Perfect location. Great for walking the Duomo and the Galleria shops.

Our stay in Room 512 was disappointing due to the excessive heat. The room faced west and lacked blackout shades. A maintenance technician inspected the thermostat and agreed that the room was uncomfortably hot. The room was also missing basic furniture such as chairs and a table, which made it difficult to hold a brief meeting. To the staff’s credit, these items were provided after we requested them. The heat in the room became unbearable, and we ultimately requested a room change. Unfortunately, the second room 301 was similarly warm, with only a fan operating and no air conditioning available. The hotel explained that local energy policies in Milan limited the use of air conditioning; however, we stayed at another Hilton property in Milan during the same trip and experienced excellent air conditioning there. On a positive note, the hotel’s staff were friendly and helpful throughout our stay, and the location was excellent. Had the temperature issue been resolved, our experience would have been much more enjoyable.

The hotel is located inside the Galleria. Imagine it on the 3rd or 4th floor, above Prada and Santoni, and in front of Bottiga. The names of the artists whose works are displayed are on the room nameplates. The water was quite hot, and the shower pressure was strong. The reception staff were a little reserved, but that's to be expected in Milan. Everyone working there was friendly. The door uses a keypad, which is convenient. The up and down elevator buttons are arranged differently on the two side-by-side machines, which is typical of Italy.

During a rainy night, our room on 5th floor starter leaking. They put us in a much smaller room and refused to refund us. Now I have to dispute the charge through my CC.

• Perfect location — probably the biggest highlight of the hotel • Overpriced for the quality of the room and amenities, but you’re mainly paying for the location • Room was spacious and comfortable enough • AC needs major improvement • WiFi was honestly very poor • The balcony overlooking Galleria Vittorio Emanuele II is an experience worth trying at least once • Reception staff were wonderful, friendly, and very helpful throughout the stay

The hotel was just ok. The room was incredibly noisy - I had to wear ear plugs to be able to sleep. The staff is sub-par. I slipped in their bathroom and started bleeding. I needed an extra 30 minutes to settle down before checking out and the staff told me I wasn’t able to!

Very average for the price

We had the most amazing time at the VIK hotel in The Galleria in Milan. The rooms were beautiful and the bathrooms spectacular…one of a kind design. Francesco, the Food & Beverage Manager took such good care of us. The food was exquisite! Super friendly and knowledgeable staff at the VIK. A truly one of a kind experience!

Best location in Milan, absolutely on TV. Great service, great art, everything perfect.

I was fortunate to celebrate my birthday at this beautiful hotel in Milan, Italy! It was absolutely perfecto! The service was above and beyond, The team members were friendly and accommodating. The room was stunning, and the Hotel artwork is like being in a museum. Honestly, it Is now one of my favorite hotels in Italy. When you stay here, you open up your window and see the promenade below with all the beautiful Fashion stores, you eat breakfast and you look out on the parade of people beneath you. I can’t imagine a more fun as well as elegant Hotel in Milan. A special thank you to Rizelle and her front desk partner for making my birthday one to remember!