Sandman Signature Plano-Frisco Hotel
Visitors frequently praise the Sandman Signature Plano-Frisco Hotel for its exceptionally friendly and helpful front desk staff, with many mentioning specific individuals by name. However, some guests have noted a strong chlorine or gym smell upon entering the hotel, and a few experienced issues with the air conditioning cycling off too frequently.
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Shalini was an excellent person, trying to help all the way striving for customer satisfaction.
What a great guest experience at a beautiful hotel. Stellar service around the clock from Misty, Alex and Shay were there every step of the way to accommodate a great stay. Definitely will be back!
Misty was very helpful for us! Thank you.
A great experience with fabulous folks there! Great service and beautiful, clean rooms!
Shay provided excellent customer service with a fast and friendly attitude. This will be my go to hotel every time I visit Dallas.
Come here the customer service is outstanding. Mecole you are a superstar!!!! Thanks for your professionalism and excellent customer service!!!
Shay was very helpful and accommodating for my birthday weekend. Fast check in process, friendly customer service that exceeded expectations. This will be my go to stay every time I am in Dallas!
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Last updated on 4 septiembre 2026