Nasama Resort

Unfortunately we had no hot water for 2 and a half days. When we left they tried to charge us over $200 for food and drinks we had already paid for. This happened to two other customers the same day it happened to us so makes you wonder. Always keep track of what you owe!

Nasama Resort is amazing. We arrived for a 10 night stay in July 2026 and cannot fault the service of all the employees from reception, groundsmen and housemaids. All 10 out of 10 for quality. The rooms are clean well equipped and spacious. We had a couple of concerns on the first day and the maintenance guys fixed them within a couple of hours. They have 2 restaurants on location. One for breakfast and dinners, Cafe Vila, which has exceptional Staff (big shout out to Sarah for always answering our questions) and dinning options. 3 pigs restaurant is open for lunch and dinners. Seriously cannot fault either. Staff and food were amazing at both. Buses always going past at the front of Nasama and town isn't far away for a $150 vatu. About $1.80 a trip. Awesome value. The pool and beach areas are always maintained and accessible. ( except at low tide for the beach pool) All round 20 out of 10 for Nasama Resort. In fact we've booked again next year.

The staff were so attentive to needs. We had a ground floor ocean view room. We loved sitting out watching the waves and was a very short walk to beach.

Exceptional food, staff and accommodation experience. We stayed at Nasama Resort for 12 nights with two back-to-back 7- and 5-night packages in June 2026. Our experience was exceptional. The staff are friendly, accommodating with special requests, helpful and genuinely enjoy their jobs. Our packages included daily breakfast at Cafe Vila, and the food was of a consistently high standard. We were never bored with the menu, and there were specials to mix it up. We looked forward to our meals at the cafe for breakfast and dinner, particularly as they use many locally grown ingredients. A big shoutout to Sarah, Cooksley, Emily and the team for making our eating experiences so enjoyable and the daily chats. We also dined at The Three Pigs Restaurant near reception quite a few times. They have indoor and outdoor dining, so whatever the weather, you'll find a spot to sit and enjoy a drink and a delicious meal. We had their mocktails several times. They make the best wood-fired pizzas we've ever had, and they're huge with generous toppings. They also do takeaway, so on a rainy night, we grabbed a salad and pizza and snuggled up in the comfy room. We stayed our first 7 nights upstairs in a spacious, clean room with full kitchenette facilities, sofa bed and beach view from the balcony. We shopped for fresh fruit at the local markets, and there was plenty of room in the full-size fridge. Everything you need for a comfortable stay has been thought of. We didn't need air conditioning or the fan - the sea breezes were beautiful. The bed is king-size, and housekeeping will fit into your routine to keep your room as you like it. Thanks, Anna. No need to pack pool towels - they're in your room. Wi-Fi is available in the room. If you want to access Netflix, Stan, or similar services, make sure to bring your password. We then moved downstairs to a ground floor 'beach view' room - listening to the ocean at night was so peaceful. The housekeeping girls are so friendly - nothing is too much trouble. If you can learn a few words of Bislama, the beautiful Ni-Vanuatu people appreciate it. The grounds are kept clean, and there's an outdoor gym so you can work out under the palm trees. The pool area is lovely too, and there are plenty of lounge chairs to relax and read a book - if you have time. If you need to book a tour, arrange transport, find out local information or anything else, the girls at reception are amazing — a big thank you to Jemma, Sandra and Donna. If you want a quiet stay, avoid school holidays as we did. Based on our experience and extended stay, we wouldn't hesitate to book Nasama Resort again and highly recommend it.

July 2026 a very seasoned traveller and resort was given plenty opportunity to rectify but they were not intrested and didn't care. This is not a resort at all. Very dirty, unkempt gardens, mouldy pool surrounds. Broken pool tiling ( dangerous) weeds in all gardens. Poor bedroom lighting. Dirty linen and towels. If you are going to use white linen they need to be clean. We ended up washing our linen as they were filthy. Breakfast below average and not many choices. Way over priced and photos are photo shopped or very old. They were given plenty of opportunity to rectify issues however they were not intrested. Only $$ matters to them and not customers Comfort. No toilets at pool so kids just peeing in it. No room service and no phones in room. This is NOT A RESORT 2.5 stars at best. Have travelled all over the world and too many 3rd world countries this resort has been the worst ( well over $220 per night) we have stayed at 3 stars at half the price and couldn't fault them!

Nice resort. Kids friendly with a nice swimming pool and amazing beach with beautiful snorkelling options. Breakfast and dinner options are a bit limited. Rooms are clean and have nice view to the ocean. Suggest to hire your own car if you’re staying in Nasama resort. There is a convenient store in the front that only accepts cash.

Would not stay anywhere else. The kids have had the best time and the staff ❤️ ❤️ ❤️ are wonderful. Breakfast is the best on the island! Recommend A+++

We had a truly wonderful stay at Nasama with our parents and 8 month old baby. The resort and restaurant staff were really standout, and made us feel so welcome and looked after. Nothing was ever too much. We looked forward to chatting with them at breakfast each day, and they were just great with our baby. The food was unexpectedly a real highlight too, with the included breakfast being à la carte rather than buffet. The pool was great, the rooms were great, the shower water pressure was really not great, but heavily outweighed by all the positives. We would love to come back and stay again one day!

It's a very welcoming resort. The staff are very helpful. Nothing is a problem for them.

Nasama Resort was very good value as the room we had (Ocean View 1 Bed) was spacious with a walk in robe area great for storing your luggage etc, well out of your way. The rooms can be a little dated but are clean, also the dedicated friendly staff are always around and always willing to assist. An excellent choice of Breakfast is often included and Nasama has 2 of Vanuatu's best rated restaurants on site, 3 pigs and Cafe Villa. We did have an issue with our room during our stay dues to strong trade winds and a storm, but the staff and maintenance staff worked quickly as soon as it was safe to resolve all issues. We did stay in June which is said to be a time for the best weather, how ever Trade Winds can sometimes be an issue between May and October which may make using your balcony on the Ocean view rooms as we had unusable or unpleasant at times. The Studio or 2 bedroom suites may be more sheltered in these times. We certainly would not hesitate to stay at Nasama again.

Just came home from 13 nights at Nasama, overall our stay was very good. We stayed in a 1 bdr ocean front apartment which was spacious, clean, a little dated but not a concern for us. Unfortunately during our stay it was extremely windy due to trade winds which we found out are normal between May - Oct making our apt balcony very windy and due to regular showers it was not worth sitting out there a big percentage of our stay which was a bit disappointing. Staff were very friendly and helpful and attended to a couple of issues with our room promptly. The two restaurants on site were excellent and the complimentary breakfast was also excellent with lots of choices and good servings. We would definately recommend Nasama and would stay there again but would probably choose a studio room next time simply because of the strong winds with the ocean front rooms.