THE RED - Premium Boardinghouse - Appartamenti Serviti

Penthouse 23 was super nice and clean, would gladly stay again, see you soon, thank you

We can definitely recommend Penthouse 23. We'd love to come back.

For our wedding, we accommodated eight family members in the Heinrich Heine Penthouse. Everyone was thrilled! The penthouse is very spacious and modern, and was ideal for showing our international guests around Düsseldorf.

A really lovely hotel and a very pleasant stay. I'd gladly stay again anytime :)

I was there recently with my children. Beautifully decorated and the staff were fantastic. I'll be back!

I had a very pleasant and relaxing stay. The location is truly unbeatable, right on the Rhine and only a few minutes' walk from the old town.

We stayed at The Red about a month ago. The Red impresses with its prime location and charming historic building. It's just a few minutes from the city center, Königsallee, the Old Town, and the Rhine promenade. Despite its central location, it's pleasantly quiet and ensures a relaxing stay. We felt very comfortable and would gladly return again :).

Had a very nice stay. Good welcome and very calm place in the city while everything is nearby and walking distance.

The location is the best of the best. You can’t have a better spot. The room was clean and the size was nice, however please do not put so small TVs their and the blankets and pillows are really bad. The service was responsive and very friendly, however please do not charge for 2 towels 15 euros…this is madness and comes across greedy. For the amount we paid towels and free washing should be not questioned. We were warned but wow - the parking spot in the garage is really difficult to get in. But hey…the location is super!

Really enjoyed our stay at The RED. After much chaotic travel, we were relived to have a clean and quiet place to stay. The front desk members were attentive and responsive, and remained extremely friendly while answering numerous silly questions. The cleaning crew were very helpful as well. I appreciated the small touches of customer service we experience throughout our stay as well: umbrellas provided at the front door for rainy days, mail collection, help carrying our bags to our room, etc. I believe these are all things the staff did to go out of their way to help us. Highly recommend!

A beautifully furnished, modern old building with high ceilings, period charm, and plenty of space. We stayed there in November 2024 and would love to come back!

Short walk to the city, very comfortable aparments.

I have never experienced with such behaviour! I have booked the hotel via booking, in their description they are writing that parking is possible on site with fee. After I have asked them 3 times to reserve my parking space, they finally replied. Then they asked me when I will come and I said after 4 p.m. And they told me that this is outside of their business hours and I cannot use their parking space! They have on site written that checkin is possible after 15:00 . So with car you have 1 hour only to manage checkin which when you are travelling is hard to estimate. I wrote them that this should be stated in the description otherwise I would not book them. They have called me if I want to cancel the booking I have told them no I do not want to cancel. I was already driving and did not have time to search that day for accomodation. They told me they will cancel if I leave bad review! And I told them I will leave review based on my experience. Two hours after our call they still cancelled the booking!!!!!