Spa Casa Cartagena Boutique Hotel &
I visitatori lodano frequentemente l'eccezionale servizio da parte dello staff attento e disponibile, gli spazi belli e progettati con cura e la deliziosa colazione. Mentre la maggior parte delle recensioni sono positive, alcuni ospiti hanno menzionato che la posizione centrale dell'hotel, sebbene comoda, a volte poteva causare rumore.
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Beautiful, clean, and well-located hotel. Attentive, polite, and friendly staff, always smiling and willing to help.
We had a fabulous stay at the Hotel Cartagena! Sandro was lovely to us (he speaks French), the spa is great, the restaurant is really good, and the breakfast was divine. I dream of going back.
Not bad, but definitely not worth the amount of money at all. The staff is kind and mostly helpful, but they don’t seem to coordinate between each other well. For example, the front desk will say something different from the Spa, so it can be confusing. Having stayed in 3 different hotels in Cusco, there are plenty of options around $50 a night that could easily rival this place in terms of comfort, amenities, and also with free breakfast. Stay here if you like, but know you can stay in a similar place for 1/4 of the price and save it for extra things in Cusco!
My top place in Cusco for accommodation… would definitely come back. It scores 10/10 in all respects. The only “negative” I could find is the temperature in the sauna (too mild for me:)
The staff is very helpful, friendly, and discreet, assisting you in any way they can. The rooms are comfortable. On our first day, they gave us a slightly better room than the one we had booked because it had very high ceilings and we were a bit cold. We mentioned this, and they quickly found a solution and moved us to a different room. The facilities are very clean, with a lovely interior courtyard, and the rooms are comfortable. The dining area, where breakfast, lunch, and dinner are served, is also very well-decorated. They offer breakfasts with fresh juices and seasonal fruits, and they prepare various egg dishes in the kitchen. The dinners we had were also very good, with soup options that are very helpful for altitude sickness, especially during the first few days. The location is excellent for excursions, as it's central, and a plaza where shuttle buses can pick you up is just a 2-minute walk away. If you're going to Machu Picchu, it's an excellent accommodation option because of the comfort the hotel offers and being in Cusco, which has a wide variety of restaurants and places to visit.
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Ultimo aggiornamento il 8 novembre 2026