Days Inn by Wyndham Casper
Many visitors praise the friendly and helpful staff, particularly mentioning Leah and Marie for going above and beyond. However, several guests reported issues with room cleanliness, including strange smells and dirty carpets, and some experienced problems with amenities like hot water and burnt-out lights.
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My family and I had an excellent stay. We originally planned to stay with a friend in Casper, WY, but the setup wasn’t suitable for kids. Leah went above and beyond to help us at the last minute and made sure we were taken care of. She was kind, professional, and provided outstanding customer service. Leah is truly a fantastic hotel manager, and we’re grateful for her help.
Great experience, manager was very helpful
The beds were good but when we got into the room It was a sauna with a weird smell. We come to find out that the hot water was running and steaming everything up. Was not able to shut it off . Bathroom had a burnt out light . Some foreign substance on the shower curtain and weird yellowish orange one the door. With the steam with the hot water not being to be shut off. The towel rack was rusting underneath.
Non attentive staff and NO RESOLUTION of double charges nor followup by mgt. NO CONTACT AT ALL.
Would love to say a massive thankyou to marie who is on front desk, she helped me through loads very professional and a kind young women willing to go the extra mile to help
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