La Quinta Inn & Suites by Wyndham Orem University Parkway

We stayed here for 3 days- the room was great and had a lovely lake view. Their breakfast was very nice and served later on the weekend. Lovely place- quiet and all the staff were friendly and helpful. Thank you!

Comfy beds but the bath was filthy and hasn’t been cleaned in ages (see photo). Went to tell the front desk about it and overheard another guest complaining that their trash hasn’t been taken out in a week. I figured by this point there was no need to tell the front desk and walked out.

Everything was fine, the only thing is that you have to request housekeeping when you want it, otherwise they don't come. We stayed 9 nights, and when we asked to leave later, they wanted to charge us for the whole day. I think that having booked 2 rooms for 9 nights, they could have been more considerate or given us a discount accordingly.

The doors, walls, and baseboards were all dirty. It was gross. They should close the place down and paint it through out. We were given one room and had to move to a different one, and it wasn't any better. I would never go back. The people at the front desk made us feel like a bother when checking in, and their attire didn't look professional. The bed linens were far from white dingy brown at best and the towels had holes in them. Also is you like scalding hot showers your in luck. Stayed two nights, and no one cleaned the room; we had to ask for clean towels.

We had a great stay, the room was very clean, the bed comfortable, the breakfast really good and the staff really friendly!

Was stuck in Utah on the way to Texas from Washington. Needed a place to stay unexpectedly due to car trouble. Walked in no reservation and was greeted by Steph (I hope that was her name she was so nice I wrote it down but lost my note). Got me in a room and gave me some food recommendations. Everything was great. This move that has been crazy at every turn La Quintas have been very helpful. Thanks!

Let me paint you a picture of how this location (Mandie was the receptionists name) lied to us many many times within the same hour. My son booked a room online after verifying that the mobile site didn't restrict reservations to 21+. When he showed up they told him they wouldn't let him check in because Utah Law doesn't allow renting to 18yo (lie number 1, there is no law in Utah). I called to speak with them about it and was informed they sent sent the policy to my phone (lie number 2). I then called corporate to ask if I could put my name on the reservation and check in remotely and was told yes, the office denied this request and told my son they refunded his money (even though he did the reservation through booking.com (this is lie #3)). I told him to get proof of the refund, when he asked for proof they told him they don't issue refunds that booking.com had to do it. When my son asked for her to call the manager, he was told that they aren't allowed to use the office phone to call anyone.... after telling him they'd used it to call the manager about the refund (lie #4)) Not one person could tell me where the 21+ policy was on their website, when they finally showed my son a policy it was on a Google search and not their actual site. This company is shady, I suggest you take your business to a hotel that won't lie to your face.

Lovely and clean place to stay. I loved how it was right off the freeway as well.

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