The Excelsior Thessaloniki, Small Luxury Hotels of the World

Had a wonderful massage here by Eva who is very professional. Exceptional experience and amazing value. Is a must for every guest.

Amazing boutique hotel in the center of Thessaloniki Excellent location Close to all the best restaurants and entertainment venues All the staff are amazing, kind And most importantly very clean Thank you for an amazing experience My rating 10+

A hotel claims to be a 5-star boutique. What's good about it? Comfortable bed, shower, relatively large room. Nice staff, but that's it. What's not good about it... What's not good about it? Shower stinks of sewage. Smell of sewage that enters the room. Air conditioner freezes and there is no possibility to adjust the temperature. Either on, freeze or off... WiFi is weak to none... Although we contacted the hotel staff several times, they promised to fix it, they claimed it was fixed but they did nothing... No pool, no spa, no 5-star hotel services...

Fantastic location, Boho style hotel, perfect breakfast, stuff so helpful. I will come back for sure 👌

I’ll start with the positive sides; the sweet lady at the reception when we entered the hotel was very nice , very friendly. The valet service is good because there is a construction going on so not easy to find the parking garage. However it is expensive ; €15 valet+ €25 parking = €40 for the car. The location of the hotel is just at the center of the city, close to Tsimiski which is the shopping and restaurant street. It is a dog-friendly hotel, they put amenities for your dog (bed etc.) however when you reserve the room there is a note saying ‘charges may apply’ so yes the charges were applied to us as we were expecting but they did not inform us beforehand or when we checked in about the amount. I guess they just decide if they apply or not or how much should they apply according to the guest….. we paid €30 per night for our small poodle. Breakfast is a small buffet but a rich one. We could not have breakfast because they dont let the dogs in, we suggest that we could sit away from the buffet and other guests but no luck. It is understandable, but since we could not leave the dog at the room because when he is alone he could bark and disturb other guests in the morning, we couldnt have breakfast 🥲 The rooms; it is not luxurious as they suggests the tv stands at your feet and it only shows Greek channels so if you are a foreign guest, you cant use the TV and it just keeps space. The bathroom and shower are seperate, shower is just next to the door and has a big mirror across so you are having a shower all visible to the room, no privacy. There were hair in the bathroom counter and on the bathrobes so it is really annoying for me, I could not put my stuff anywhere since I dont believe it was clean enough. Bathroom door was not closing properly it was broken I guess. The bed was not comfortable. There is no net on the balcony door so you cant keep it open to get some air. The A/C is soo loud it is hard to sleep with that sound if you fully use it, we just used at the lowest fan speed to hear less. Overall, the location and the hotel staff is good but the hotel itself is really overpriced and overrated for this quality.

This is an amazing small hotel right in the center of the city. We booked a superior room, which was large, spotless, and had a very comfortable bed. The bathroom and provided amenities were also top-notch. The breakfast here is fantastic—high-quality with great hot egg options and a large cold buffet. The breakfast staff deserves a special shoutout for being highly attentive but never pushy. In fact, every staff member we encountered throughout our stay was incredibly friendly and helpful.

Eva was such a wonderful therapist. I felt so relaxed and light after my treatment.

Excellent hotel, clean and shiny, 24/7 service from young and helpful people, help with luggage at check-in and check-out, very luxurious breakfast with a wide selection of flavors. Coffee of all kinds is served upon request, as are the excellent omelets. The room in the photo is a junior suite with a small balcony for a couple. There is parking at the hotel for unloading and loading luggage with help from the staff.

We've stayed at many SLH hotels worldwide and have always been very satisfied. This one was disappointing. One gentleman at reception was very friendly and helpful. The chambermaids were friendly. Otherwise, the gentleman at breakfast was particularly impossible. The breakfast quality was mediocre. Some rooms were very noisy. The air conditioning was insufficient. Overall, the hotel is showing its age and is not up to 5-star standards.