Navona Studios Guesthouse

The room itself wasn’t anything special and the bathroom was tiny. And the only shower water temp was medium. But I didn’t care about any of that. The location was fantastic, the price is affordable, and it was clean and comfortable. It’s so fun to be right in the heart of Old San Juan. The rooftop was fantastic though, very clean and updated.

Excellent location. I had a room without windows, but it served its purpose for sleeping and showering.

Bed was small and not overly comfortable but the location was great and rooms were clean

Absolutely Do Not Recommend! Zero Flexibility & Unprofessional Service My entire Puerto Rico trip was ruined on January 3rd due to flight cancellations in Puerto Rico caused by the conflict in Venezuela— a clear force majeure event. This hotel was supposed to be the final stop of my journey, with my check-in date on the 11th being my last day in Puerto Rico, not my arrival day. Since I couldn’t even reach Puerto Rico at all, I immediately contacted the hotel to explain the situation and request a refund. Every other hotel I had booked for this trip was understanding and processed my refund without issue. However, this hotel not only refused to cooperate but even had the audacity to question why I couldn’t make it to Puerto Rico on the 11th. Their complete lack of empathy and refusal to acknowledge a legitimate, unavoidable crisis is shocking. Save your money and sanity— book literally anywhere else.

This place is clean and nice, but our room was tiny! Its location is conveniently located to many restaurants and shops, which was great. Keep in mind that you’ll have to lug your suitcases up several steps and use a key (not a keycard) to get onto your floor and then again to get into your room. Nice common areas with seating if you’re traveling with a small group.

Sparse rooms with 1 small soap, no cups a dirty fridge, dusty corners and floor edges, gross sticky remotes.... Eewww, A half sink in the bath and a bed that was too small for an average male 5-10. Don't walk barefoot on the floors they feel slimy. Did have ac that you can't control, no front desk so some guests looked like they were renting by the hour and the front entry smelled like the cleaning solution is masking urine. There's no one on-site to help if there are issues and no refunds if you want to cancel future days. It's your money risk it if you want . We were sorry we did.

Worst host ever. I received a message about the wifi password at 10 am this morning 11/7 and then they cancel my reservation just minutes before my check in at 2pm. Carlos is very irresponsible with people's time and does not value his customers. There was no apology, no explanation, nothing. We just arrived in San Juan and had nowhere to stay, just like that. Good luck I guess. Horrible service. Horrible communication. No regard. 0 stars if I could rate it that. 0/10 DO NOT RECCOMEND. Please beware and take your business sowhere else. The reservation was made under Francisco's name (in case they try to say they didnt have a reservation under my name).

⭐ 1/5 – Extremely disappointing and unprofessional experience I booked this place on January 19, looking forward to my stay, but my reservation was canceled today at 2:03 PM — just three minutes after my check-in time at 2:00 PM. I arrived ready to check in, and suddenly I had nowhere to go. The host gave no clear explanation or help, leaving me completely stranded and stressed. This was extremely unprofessional and ruined my plans for the day. I would never recommend this place to anyone.

I made a reservation in April 2025, which was fully charged on the same day. Today, on the day of my check-in, they canceled my reservation just minutes before my arrival. According to the message they sent me, they overbooked the rooms. I find it disrespectful that, after paying so far in advance, they decided to cancel at the last minute and leave us stranded, scrambling for a place to stay. Terrible service! Don't book here because you could end up on the street just minutes before your stay.