SpringHill Suites by Marriott Colorado Springs Downtown

We had a great experience at SpringHill Suites in downtown Colorado Springs! I was really impressed with the size of the room; it was spacious, comfortable, and very clean. I didn’t get a chance to use the pool or fitness area, but it was nice to have both available. My favorite part of the hotel was the outdoor patio area, which had fire pits, grills, TVs, and plenty of comfortable couches. We actually ended up taking our breakfast outside and eating there, which was such a nice way to start the day! The breakfast was the standard complimentary SpringHill Suites breakfast, which I’ve always found to be a pretty great spread with plenty of options. Overall, we really enjoyed our stay and would absolutely stay here again!

We booked online for a wedding weeks in advance and had to change the reservation to one less night due to a scheduling issue. We called the number to change the reservation and it would never let us talk to a person, only giving us the option to do it online. We get to the hotel and they have us listed as “did not arrive” with possible cancellations fees and had to restart the whole rental process which ended up making a groomsman late to the rehearsal dinner for the wedding we came down for. Not one single apology or offer to do anything to help us out. All they said was don’t trust doing anything online, it never comes out right. Would not recommend

Lumen8 is a great sunset patio. Janelle at front desk went above and beyond to help me out. We will be back!

Overall, our stay was nice and we enjoyed the hotel, but there were a couple of issues that significantly impacted our experience. The AC was not working properly for most of our stay, and the room would not maintain a comfortable temperature. We mentioned this to the front desk, particularly because we were traveling with our infant and were concerned about the temperature in the room. The bigger issue for me was the refrigerator. It did not stay cold enough, and as a breastfeeding mom traveling with my baby, I was relying on it to safely store breast milk. Unfortunately, I ended up having to throw away several ounces because the milk had not remained properly chilled. Anyone who pumps knows how upsetting that is, especially when traveling and every ounce matters. We also brought the refrigerator issue to the attention of the front desk and were told that the refrigerators do not get very cold but that it should still work. We ultimately had to improvise with ice to keep my breast milk cold, which I found unacceptable. There were definitely things we liked about our stay, but having a properly functioning AC and refrigerator are pretty basic expectations. This was especially important for us while traveling with an infant and needing to safely store breast milk. I hope the hotel addresses these issues for future guests.

Downtown and near many restaurants. Sports bar attached. The gym here is large and the updated equipment is well spaced out with a large variety of machines. One of tge best gyms I've seen in a hotel. Walking in the door, I saw everything was clean and orderly. Staff was welcoming and polite. The room was very clean and I would come back again Very nice hotel

Will definitely stay here again. I was in a king suite, roomy and delightful. Staff was great. Lumen8 restaurant wasn't my favorite. If you have a car it's $21/night to park.

Everything about this place is amazing. Close to the switchbacks. Good rooms and service

It was great@!!

A diamond in the rough. This 5-star diamond hotel makes the other hotels look rough. I left the Hyatt early because of the problems there and checked in at the Springhill Suites. Wow. From the service at the front desk to the wait staff. The restaurant staff and the room are awesome. I travel alot and this hotel ranks above the Waldorf in New York in my book.

From a to b, clean rooms, great location as far as restaurants. This was a jump off to the cog railway. We will repeat.