Hotel Rich Boutique
Some visitors praise the hotel's central location and peaceful atmosphere, with one mentioning a free room upgrade and quick service. However, several guests report significant issues including pests like cockroaches and ants, problems with amenities like air conditioning and electricity, and a general lack of satisfactory service and value for money.
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Zweryfikowane przez GoogleNa podstawie 1,055 opinii z Google.
Huge disappointment and the worst service I've ever encountered. We paid 510 NIS, we were only at the hotel for about half an hour and didn't stay to sleep. When we left, we spoke to the manager, who promised to talk on Sunday about a partial refund. Since then, we have received disrespectful treatment and a complete lack of service. Instead of standing by what we were told, they simply stopped answering and even blocked us on WhatsApp. As far as I'm concerned, this is unprofessional and disrespectful behavior towards customers. Even if a full refund is not due, the minimum to expect is that they will keep their promise and provide an orderly response, and not ignore customers after they've received the money. I left this experience with a very unpleasant feeling, mainly because of the treatment and service we received afterwards. Personally, I won't return to this place and I won't recommend it to others. Simply disgusting.
The whole room has cockroaches and ants. It's worth investing a few more shekels and not getting stung. We told the hotel and they just ignored us. The shower room smells of cigarettes. The air conditioner and electricity don't work. We wanted to go into the pool. They told us they'd clean it in the next few hours. It's just a shocking experience. It's better to invest a little more and really enjoy it and not suffer.
They upgraded our room for free. Excellent service. Quick response on WhatsApp. Nice pool, not-so-wow breakfast. Central location near the park.
I don't have enough words to express the magnitude of the disappointment and the feeling of betrayal. Please spare yourselves the heartache. Please.
A good place for those looking for peace and quiet, a calm and central place accessible to all Come and you will have fun
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