Steigenberger Hotel Duisburg
Goście często chwalą doskonałą centralną lokalizację hotelu, przyjazny i zmotywowany personel oraz bardzo dobre śniadanie. Jednak niektórzy goście uznali pokoje za małe, wymagające modernizacji lub niekomfortowo zimne, a jeden gość zgłosił problem z nadrezerwowaniem.
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Zweryfikowane przez GoogleNa podstawie 1,226 opinii z Google.
Spacious rooms, modernly furnished. Otherwise somewhat dated, and the food offered at the event wasn't worth the money.
I had a standard room, which was really very small. Room service didn't come to make the bed, etc. The windows could only be fully opened, not tilted. The minibar was empty, and there was a space heater standing around...
We cycled the Ruhr Valley Cycle Path and stayed overnight at the Duisburger Hof before our return journey by train. We were able to park our bikes in the covered courtyard. The room and breakfast were fine. Since rain threatened in the evening, they lent us an umbrella. The hotel is very centrally located, so we could easily walk to restaurants and a supermarket. The main train station is a 5-minute bike ride away. For us, the hotel was perfect. A portable heater in the room seemed suspicious. The window had been temporarily sealed with insulating tape. There had obviously been problems with it in winter.
I have very mixed feelings about my stay. First, the positives: The staff were consistently very polite and helpful, and check-in was absolutely quick and easy. The breakfast buffet was also fantastic, very varied, and offered something for both vegetarians and meat-eaters. The central location is another plus. Unfortunately, the price of €190 per night is completely inappropriate for the condition of the room and the hotel. While it looks nice, there are significant technical issues: The plug for the bathtub was missing in my bathroom, so I couldn't take a bath. The kettle was broken and leaked, making it impossible to make coffee or tea in the room. Furthermore, there was scaffolding directly outside my window, and the walls were so thin that I could hear every word my neighbors were saying. There were also problems with the service: The sauna was only available upon request, making spontaneous relaxation impossible. The coffee machine was broken at breakfast, and the system with the coffee pots was completely useless, as you never knew if more coffee would be coming. I didn't say anything on the spot because I just wanted to go to bed after a long day, but for this price, I simply expect the equipment to work. I almost feel sorry for the genuinely nice staff who are trying their best, but management urgently needs to invest in maintenance.
The Duisburger Hof scores points primarily due to its excellent location. It's about a ten-minute walk from the main train station, the subway/tram is a three-minute walk away, and the pedestrian zone begins practically right outside the door. The historic building itself is also very beautiful and is located directly next to the opera house, which gives the hotel a special charm. The staff were consistently friendly and helpful, which made the stay pleasant. However, it's noticeable in some places that the building is showing its age. The rooms were particularly bothersome due to their poor soundproofing: conversations and noises from the hallway or stairwell were clearly audible in the room, which detracted from a restful stay. Unfortunately, breakfast was only average. The selection seemed somewhat uninspired; the cold cuts and cheese appeared to be from the previous day, and there was little fresh fruit and vegetables. For a four-star hotel, the breakfast offering was generally underwhelming. Conclusion: Top location, beautiful historic building, and friendly staff – but significant shortcomings in room comfort and breakfast. For a 4-star hotel, there is clearly room for improvement here.
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Last updated on 7 sierpień 2026