Princess Hotel Panama

Old hotel with several elements that cause discomfort: 1. unmaintained and old facilities 2. uncomfortable mattress and pillows 3. bathrooms showing signs of age 4. terrible internet in the room 5. limited television channels and it seemed to be only local with very little programming

Simple but spacious rooms; there's no refrigerator by default, but they provide one upon request, and the staff is friendly.

Good option

I just arrived but the service is spectacular, from the security guard on up to everything being beautiful.

Old, neglected, and with the worst internet on the planet. First, I need to clarify that I didn't pay for the room since they arranged the stay for me. Therefore, I don't know how much it costs; however, I'm generally used to staying in newer and better-maintained hotels. This is constructive criticism so they can improve the hotel. First of all, it definitely feels neglected. The elevator inside is broken all over, with rubber marks everywhere. It's a clear sign of neglect. The neglect is also evident in other areas: the lack of paint, lack of maintenance, old carpets, old rooms, old safes, old televisions, old bathrooms. It's definitely a very old hotel. It probably had its golden years, but it's beyond repair. They need a complete refurbishment. As for the food and breakfast, well, it's very basic. To make my night a little more entertaining, one of the fish in the tank was already dead, floating in the water. I felt like I was at the Cecil Hotel for a moment. The food was always scrambled eggs, always some kind of animal protein, and always pancakes, and the juice was basically just colored water. The rooms have several problems; for example, in my bathroom, the toilet seat wasn't working, which made the sink completely dirty. I definitely wouldn't stay at this hotel again if I had to pay for it. This time, I stayed five days, and I have to say, and emphasize, they have the worst internet I've ever experienced in a hotel. Now, I have to say that the staff weren't friendly; it's not really a lack of cleanliness per se, but a lack of maintenance.

I'm giving it 4 stars because, honestly, despite the slightly bothersome humidity and a faint odor in the room, the staff were very responsive, quickly bringing us a dehumidifier which helped quite a bit. I also think that if we had asked to change rooms, it would have been possible. For the price, you can't ask for much more: the pool is lovely, the staff are super friendly and bring you drinks in the pool, the location is great, and the view from the room is magnificent. Overall, a good experience; it's fine for 3 nights.