Colombo Downtown Monkey
Visitors praise the venue's excellent location near the train station and the friendly, helpful staff who often provide a good breakfast. However, a significant number of guests report issues with cleanliness, specifically mentioning bedbugs and dust, and some found the entrance difficult to locate.
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I recently made a reservation through booking.com. Due to a flight delay, I arrived at the accommodation after 10:30 PM. I had already contacted booking.com via message to inform them of my delay and estimated arrival time. I received no reply. Upon arrival, I rang the doorbell and knocked, but there was no response. Reluctantly, I called the phone number listed. Since I was using an eSIM without a phone number, I asked a local person to call for me. However, no one answered. The area where the building is located is extremely deserted, and there were homeless people in the ground-floor parking area, which was very frightening. Afterward, I explained the situation and requested cancellation via booking.com's messaging system, but received no reply. This is truly awful. Please improve your service to prevent further incidents.
Bedbugs alert, extremely dirty and owner hanging out in our room. While the staff was very friendly with us from beginning till end, we found bedbugs on our beds after the first night and mouldy pillows which is why we left. We arrived late at night around 2am. From 6am onwards the receptionist opened and closed our door multiple times, had naps on the beds next to us, turned the air con off and opened the windows without checking in. We arrived at this hostel after 2 days of travelling and could not find rest sadly. The owner walked in and out of our rooms without knocking sometimes while we were getting changed or just got out of the shower. The place needs a deep clean. Unfortunately, I can not recommend. Price was $10 p.P. Per night in a dorm.
What can possibly go wrong in a hostel? Can you make a list? This hostel has everything. If you have come across this place then possibly you filtered the cheapest place to sleep in Colombo. But you will end up paying much more in mental harrasments. Bed bugs - every pillow and matress Cleanliness - you will find layers of dust and dampness The caretaker switches off the AC at sharp 7am and allows to use only at night. She openly says that they are trying to reduce the bill. She will give you lessons about discipline throughout the day. But she herself plays music and news on mobile speakers. She refused to give me omlette because I said I don't eat meat. If you are planning to relax here then it is just impossible. I can write two more pages about Harrassment. I will not recommend any tourist to book here. N btw your challenge starts when you try to find the entrance. All the best.
The place is so cheap to stay. But honestly its not for me at all. Also they have good breakfast including the stay. Yes very budget friendly. Very close to Colombo fort railway station. Staffs are great. Bed is comfy. Washroom is not so bad. But the place you need to find manually. You cant find it exactly on the google maps. I uploaded some pictures of the entrance so that it help everyone.
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