Inn Leather Guest House & Resort
While some guests acknowledge renovations and new ownership making positive changes to the property, others report significant issues with cleanliness, maintenance, and staff rudeness, with some even encountering pests. There is uncertainty among long-time visitors about the direction of the guest house under new management.
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via Stay22About this place Inn Leather Guest House & Resort
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Currently under renovations, new ownership is making great changes.
So Inn Leather has been sold. I've been going for decades. Unknown where it is heading even though sign in the room says "the ambience and culture you love will stay the same". The new owners also manage The Grand which is really hard to believe as they don't really seem to have any clue about hospitality. Anyone who knew the current clientele has been fired. No manager on duty and during my stay it was construction madness. Workers everywhere walking throughout the place and totally ruining the vibe. Front gate doesn't lock, lights not on at night, and no cameras mean its a free for all after the office closes. I never felt safe even though I did see a security guard walk through twice in the early evening hours. The new owners seemed focused on 2 new rooms replacing the former owners residence in the back and transforming the old office into a new communal check in and snack area. All the buildings have a new roof. The rest of the rooms are the trashy old ones we have become accustomed to except they spent money on bathrobes (which nobody uses) instead of towels, linens, or replacing the dilapidated lounge chairs around the pool. Still no cable television service in the rooms. Their complimentary breakfast is now only lukewarm coffee and a choice of 1 granola bar. They did have a small selection of snacks for sale during office hours. The lounge under the tent with television and vending machines and the hot tub are all gone. Still no ice machine. I couldn't understand why they were prioritizing their spending on adding 2 new high-end rooms in the back while leaving the main facilities without much needed maintenance. Lots of rumors flying around. Only time will tell if they actually intend on keeping the same clientele as it's currently being ignored. Not sure if I will be going back.
This place is under new management . Horrible , rude, and entitled. Roaches in the shower Pineapple point is way better
What a beginning of a transformation as the new owners renovate the rooms and property. Great progress so far. Place is going to be amazing when they are done and it will still lave the leather guesthouse theme. The employees are doing an amazing job. Will gladly update review once the rooms are renovated.
I actually booked two stays, one for March 1 to March 2 because of a very late arriving flight. The key to my room and the combination for the gate to get into the property were in a lock box outside, the lock box would not open. I had to Uber to another hotel at 12 AM. Very upsetting. My stay from March 2 to March 6 was disappointing due to a serious lapse in security, the property is fenced off with a gate that has a digital combination lock. Inn Leather only functions as intended when there is great security. The Lock, and the gate were in very poor condition, sometimes not latching on closure. There are no hotel staff available late at night. Until management states these key elements are made right, I would not stay there again.
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