Silêncio Ipanema
Some visitors praise the eclectic crowd and charming atmosphere, with one specific staff member, Auka, receiving repeated commendation for excellent service. However, several patrons complain about poor and arrogant service from other staff, exorbitant prices, and mandatory service charges. There are also reports of staff becoming confrontational or retaliatory after complaints.
Silêncio Ipanema 附近的飯店
via Stay22關於此地 Silêncio Ipanema
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Improper use of the sidewalk
Auka is amazing, the best service I've had in other bars, she's the best. Look for her, she'll definitely give you top-quality service. I loved the service she gave me and my mother, I always come back because of Auka.
It was a terrible experience. Besides the terrible service and an extremely arrogant waiter, I refused to pay the service charge and the establishment refused to serve me, because yes, you pay the service charge before being served!!!!! I went to talk to the owner of the establishment, who was incredibly rude, inventing laws in Brazil saying that he is not obligated to serve!!!! Lamentable
I like it, I've been a few times, it has a really eclectic and cool crowd, the inside is like an oven, but very charming!
The place is better, less messy, and they cleaned the bathrooms. They deserve praise. But the exorbitant prices and the mandatory service included in the products still happen. Besides that, I suffered reprisals from the employees because of the complaints I made here. Instead of solving the problems, they decided to get angry with me. Go figure? "An employee told me: 'If you complain about the services provided, why do you keep coming to our establishment?', to which I replied: 'because I'm a hypocrite'. And the problems were not resolved."
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最後更新日期:2 11月 2026