Le Blanc Spa Resort Cancún
旅客一致讚賞 Le Blanc Spa Resort Cancún 的卓越服務、細心貼心的員工,以及高品質的餐飲。然而,部分住客對預付機場接送缺乏彈性,以及積極推銷會員資格的做法感到不滿。
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via Stay22關於此地 Le Blanc Spa Resort Cancún
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We chose Le Blanc for its reputation for personalized luxury service, and on most fronts the property delivers. Where it fell short was a prepaid private round-trip airport transfer. When our inbound flight was delayed, we asked to move the return pickup by 2 hr, a routine adjustment any transfer handles. We were told it couldn’t be done, then offered a downgraded taxi at a time we hadn’t requested, despite having already paid for the $180 private vehicle. Uber cost is 30$ one way we paid $360 for round trip. When we raised it with the manager, she talked over us rather than listening. For a resort at this price point, the inflexibility over a minor, reasonable request , and the way the conversation was handled, didn’t match the standard the brand promises. I wouldn’t recommend this hotel to anyone not the food or the service. Camila was the PR representative
Awesome
Had a fabulous time here! Rene and Juan were the best butlers and made our stay fantastic! Would definitely return. Can’t wait! Beautiful property and food was fantastic
Our stay at Le Blanc was great. The staff and location was perfect as everything was taken care of with great detail. The food was excellent and the drinks were exactly what I needed on vacation. Thanks for an amazing time. There is one individual who worked the stand alone bar during out stay who poured me a glass of Glenfiddich 18. I forget his name but he deserves a gold star. He's the man.
Great place to vacation. I will be back.
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建議編輯 — Le Blanc Spa Resort Cancún
最後更新日期:2 11月 2026