Crowne Plaza Orlando-Downtown by IHG

Crowne Plaza exceeded all my expectations. The rooms are spotless, with an extraordinary level of cleanliness. The air conditioning worked perfectly, the pillows are exceptionally comfortable, and every detail of the room reflects the standard of a first-class hotel. Highly recommended!

Staying at the Crowne Plaza is a complete and unforgettable experience. Impeccable rooms, luxurious beds and pillows, exceptional service from a dedicated and respectful staff, excellent cuisine, and top-notch facilities. If you're looking for comfort, elegance, and quality service, this is the place. Five stars without a doubt!

The staff at the Crowne Plaza are simply exceptional. Dedicated, respectful, and helpful at all times. From check-in to check-out, every employee demonstrated impeccable professionalism. It's clear the hotel invests heavily in the training of its team. A 5-star experience!

The restaurant service was excellent. Gaby served us; she was very friendly and helped us understand the menu and offered some recommendations. We thoroughly enjoyed our dinner and felt very comfortable with the service.

Gaby provided excellent service; she made us feel right at home

Crowne Plaza Orlando is conveniently located, but its position directly along the freeway means that rooms facing the highway can be noticeably noisy at night, which significantly affects the quality of rest. While the hotel offers all the expected amenities, the overall feel is dated. The renovations appear to have been done piecemeal over the years rather than as part of a cohesive vision, resulting in a jarring mix of design eras — seventies, eighties, and early two-thousands aesthetics coexisting without harmony or unity. The property lacks the polished, consistent identity one expects from the Crowne Plaza brand. A full, top-to-bottom renovation is long overdue. With the right investment and a unified design concept, this hotel has the potential to once again meet the standards that Crowne Plaza guests have come to expect.

I live right across the parking lot in next building over . Good location to downtown - bike and scooter rentals out front . Swimming pool

Want to say a big thank you for the delightful service from the valet team. CJ & Dominic (I believe) put us at ease when we inquired about a ride back home from an event. Derek took the actual call & even called back to confirm our location. He made it so pleasant. As well I was surprised by the cheerful greetings of the each front desk team members and even when I had a key issue it was handled with little stress by the supervisor. I had a chance to visit the pool -there is a warm/hot space pool which was a treat. Be aware it may have bits of debris as it is outdoors. The regular pool looked clean and felt refreshing. I was not able to enjoy much at the restaurant, as gluten free and vegetarian options are almost non existent. I appreciated the courtesy snack though & it came in handy when it was time to head to the airport. Thank you!

It was perfect, good location, good services and perfect room! Thanks to Kyle from the reception for his help