Hotel Kabuki - JDV by Hyatt

Very clean, chic, and artsy hotel. Lots of amenities: large gym, fantastic restaurant, accessible bar/cafe area to do work, and a quaint neighborhood (Japantown) to enjoy. This should definitely have higher ratings. I would highly recommend staying here.

The Kabuki Hotel has seen much better days. The hotel entrance is musty and the entrance carpet is old and dirty. I booked a room with points and it was a box with an awkward setup. The room had curtains but no sheers despite facing directly into another property on one window and onto the street for the other. The room was old and dingy looking, and what looked like a balcony was actually not and it was flanked with turf that looked molded and misplaced. The interior of the room, even though outdated, was clean. The hotel provided one robe, despite being booked for two people. The bar and lobby are updated and have good energy, but not enough for me to return.

“The aesthetics of this hotel were absolutely stunning—we loved every detail. What truly stood out, though, was the exceptional service from the staff. Jack and the entire breakfast dining team were especially wonderful, making each morning feel special. The breakfast itself was beautifully presented and truly excellent. We had an amazing stay and would happily return!”

Incredible Stay at Hotel Kabuki! My wife and I got married at City Hall and stayed at Hotel Kabuki. The service and check in / check out process was seamless and we had zero issues with the room. From start to finish they were super attentive. The bar staff was incredible. I do want to highlight the front desk - especially Kelly - she was super helpful with anything we needed. She went above above and beyond to make sure my wife and I had an amazing stay and even helped us with shipping some packages! Highly recommend this hotel not, not just for the rooms, but for the staff as well.

We really enjoyed this fun quirky charming cool hotel. It has tons of character, good guests service, rooms w beautiful simple neighborhood views and balconies, and is in as fascinating a spot as you can get given it anchors the strangely compelling little historic Japan town of central San Francisco. Generally it’s the same price as the Hyatt Regency but this JdV Hyatt property presents a great compelling to go local.

Great location, this is the best attribute of this hotel. Other than that it is very standard, nothing amazing nothing terrible. Rooms are decent, bed is decently comfortable (bring your own pillows-theirs are pretty awful!), bathroom and shower were good. Breakfast at hotel was very standard and way overpriced, 35$ w/out tip for a very simple/small but tasty buffet breakfast. The people there were nice enough, nothing extraordinary nothing awful. Not sure how others rated this hotel 5 stars, probably just thoughtless ratings :(. Overall I would stay here again but would probably try some place other out first.

I liked the location, the staff were very friendly but the AC was the problem. We called them because our AC wasn’t cooling enough so they told us the hotel is like that 😐 so they brought us a fan lol also no parking, no parking discount for our car .. we spent a lot parking on the mall parking lot …

Similar experience to Yavuz Doruk K

Interesting hotel in Japantown. Japanese-American decor with lots of character. Rooms were clean and had plenty of space. 24 hour coffee service was a really nice perk!

Really let down by this hotel. It's is listed as a 4 star hotel, which is simply not true. The common area is nice, but the building and rooms are clearly very dated and not much effort has been put in to restoring them. Additionally, my card was charged for $100 after the stay, and I have been trying for hours to speak with someone to explain the charges, to no avail. I usually stay at La Quinta hotels for less money and get a much better experience - I will be sticking with them in the future.

The staff at the front desk was something.

My partner and I booked a room here this past weekend for three nights. We were originally placed on the second floor, but after arriving, we weren’t satisfied with the room. It overlooked the center garden, allowing direct visibility into other rooms, and it was located right next to the elevator. We called the front desk and requested an upgrade for an additional fee, which we paid. We specifically asked for a room away from the elevator. However, when we arrived at our new room on the 16th floor, it turned out to be essentially the same room—just on a higher floor—and still near the elevator. It was disappointing that the front desk staff didn’t inform us that the only difference would be the floor level, and that our request to be away from the elevator wasn’t accommodated. The room itself was small but reasonably sized. However, I didn’t understand the design choice of having no doors on the bathroom. This setup might work in a larger home where the bathroom is separated from the sleeping area, but here the bed is right next to the bathroom, leaving little to no privacy when using the restroom or shower. Additionally, the bed was not mounted to the headboard. We had to push the mattress back towards the headboard numerous times as it kept sliding when we were lounging. The room had blackout curtains but the sheer curtain panels were missing. These details left us questioning what we paid for, especially in an upgraded room. I would not recommend this hotel. On a positive note, the common area was nice, and I especially enjoyed the photobooth. It was clear that many guests appreciated the shared spaces, as they were lively and offered plenty of seating.