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Very lovely hotel! All of the staff are wonderful and attentive. The rooms are large and clean. The breakfast is lovely and varied! The Muy Thai class is great fun, the cooking class you have to pay extra for but I 100% recommend! The only thing to be aware of- if you like leaving the hotel/walking to places there is not much in walking distance, with a busy road outside. There are a couple of very good massage places, washing facilities and restaurants close however! I would definitely recommend a stay- away from the tourist noise too!

Be wary that they don’t allow pets not staying which is fine but to enjoy their beach which is completely empty. As a hotelier, it’s about understanding the environment and obviously the staff care more about rules and less about running a successful hospitality business…too bad they lost 4 paying customers

The rooms were very comfortable, the food was delicious, and the staff were all very friendly, polite, and lovely. I was very impressed.

I have been to hundreds of thousands of luxury hotels around the world. This hotel is simply amazing, from the level of cleanliness to the service, the design of the hotel, the restaurant by the pool, there is no hotel like it.

Friendly staff. Everyone was nice, from reception to the parking attendant to the service staff. Unfortunately, I was personally disappointed by the sea. Right in front of the hotel, the sea is like a shallow lagoon. This results in a lot of algae growth. Swimming isn't possible because it's so shallow and, of course, it smells bad.

We were honestly a bit hesitant because of some mixed reviews, but decided to book this hotel anyway and we’re glad we did. We are both pretty critical, but this place genuinely surprised us. From the moment we arrived, we got such a warm welcome. Everyone working there is just incredibly kind, friendly, and genuinely welcoming: you feel it right away! The room was beautiful as well. The Thai boxing theme runs throughout the whole hotel, which makes it a bit different in a really cool way, but still done with great taste and quality. The location is great, the hotel itself is stunning, and the pool for us was great as well (with a nice view on the ocean). What stood out to us was how clean everything is: the public areas seem to be cleaned multiple times a day, and our room was spotless every single day. And also important: it was super quiet, no noise at all. We’re not easily impressed, but we would 100% recommend this hotel to friends and family. Thanks for such a great stay. We’ll definitely be back!

I don't understand why there are bad reviews here. It's a beautiful hotel with courteous and welcoming staff. Highly recommended, 100%!

By far one of the best 4-star hotels on the island. The service here is unparalleled: - The staff is incredibly kind and helpful; - The hotel is clean, the rooms are spacious and beautifully decorated; - The beach and pool view from the room makes waking up wonderful; - The spa offers a full range of affordable treatments; - The breakfast is very good and varied, with a chef who cooks eggs to order. - The bar and its sumptuous cocktails served by the pool, on the beach, or in your room; - The location is close to all the points of interest but far enough away from both the hustle and bustle. I would definitely return.

This hotel was a total nightmare! The hygiene was awful— the bed was dirty and torn, and there were even ants crawling around the room. The room I got was by the street, so it was insanely noisy and impossible to rest. I went to the manager to ask for a refund, but they were super rude, kept rolling their eyes, refused to let me check out, and even said no one else thought it was noisy except me. Total waste of money, avoid this place at all costs!

Really nice hotel, breakfast was great and had a lot of variety There are free sports classes which we tried - the coach is very good and we enjoyed the workouts We tried the free Thai cooking class which was fun and a nice way to try Thai food! The hotel also offered kayaking so we tried that as well- the waves are quite high so we didn’t go too far away but was a very fun experience We did need to get bike taxis to most places but it’s only 5 mins from lamai centre and 20 mins from chaweng centre by bike so we found the location good There is also a hotel shuttle into lamai centre if you don’t want to get a taxi or bike - we took this in the evening as it was free anyway The rooms were clean and housekeeping was very good, all staff were so nice I think next time we would pick a bigger room to stay in but we enjoyed our time The construction didn’t bother us- we were out by the pool or out for most of the days and they finished by 4.30pm The only downside is that the beach is not the nicest as a lot of rubbish gets washed onto the shore - it’s better to go to lamai beach or chaweng beach for a beach day